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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Half the staff was great, the other half just passing their time working. Few housekeeping staff. You take out your own trash and exchange towels at the desk. Kitchens are not stocked. You check out stuff at desk, but they dont have enough to give out. Breakfasts were normal for covid times. Hot water, coffee, oatmeal, bars, muffins, tea, hot cocca. The worst part was the keys. It took a while each time opening the door.
Business response:
Thank you for the feedback. We are glad to read you had an overall pleasant experience and liked some aspects of our hotel. However, we are sorry for the inconvenience you had with the keycard. Your review has been shared with our team so that corrective measures can be taken. Also, we apologize if the kitchenware was not made available to you and regret the inconvenience it caused. We will follow up on your concerns and we will take appropriate steps to ensure a better experience in the future. We do hope you will consider ... read more
Convenient and ckose to stores. My mom is handicapped and she had a perfect room on first floor close to back door and parking
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Great for family with an option of being able to prepare your own food as cooking is an option.
It was close to the mall/shopping center
Everything was great
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are thrilled you thoroughly enjoyed your stay and that you were happy with our service and accommodations. We highly appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The room was clean and spacious with a kitchen to be used for long stays. They accepted both the cat and the dog which was a big plus. They could use more staff to keep the trash room cleaner and rooms should be cleaned every 7 days, not 14. Better muffins could be purchased from Costco for the morning breakfast bar. Very friendly front desk staff.
Very unpleasant stay Toilet got stopped up there was no fire alarm floor was dirty and stained hallways smelled
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,489 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.