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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property didn't feel very clean. The main level was smoky, our room was not well cleaned(we found dirty laundry from previous guests) and the grab and go breakfast left a lot to be desired.
Business response:
Thank you for choosing to stay with us. We're sorry for the cleanliness issues you encountered while you were here and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can restor... read more
Friendly staff thank you for an enjoyable experience.
Business response:
Thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
Ms Janice was awesome at check in and throughout our stay!! We were worried that the construction across the street was going to be an issue but was very respectful of sleep hours. The fire department being nearby was a bit off putting not being used to sirens. We would definitely stay again on our next trip to the area.
Business response:
Sheri, thank you for choosing Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with Janice for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Nice room but sofa bed mattress was really bad. Nice hotel otherwise n nice staff
Business response:
Hubert, thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property as well as our friendly staff. Also, we wish we had the opportunity to address the problem you had with the sofa bed while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,580 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.