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Extended Stay America - Los Angeles - Torrance - Del Amo Circle
- Hotels
- Torrance, CA
About this business
Location details
3995 W. Carson St., Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Safe but... Arrived late and parking lot was almost full. Not all spaces are well lit. It took a while to wait for front desk person to greet us. Check in was quick. Walking towards the room through the clean hallways, but there was a smell of not being fresh. Walked into the room and immediately wreaked of an odor mostly coming from the fridge area. It has probably not been cleaned. This was a pet friendly room so I expected a not fresh smelling room but the refrigerator area, probably and external odor emitting from the fr... read more
Business response:
Thank you for being our guest. Although you were pleased with our location close to several places, we're sorry for the cleanliness and odor issues you encountered in your room. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We have also asked our maintenance staff to fix the problem you mentioned. We hope you will give us a chance to redeem ourselves the next time you are in the area.... read more
Best by far, love it , best employees that work there . very nice , very helpful , close to a lot of things
The front desk staff was very welcoming and helpful.
Business response:
We were delighted to read your review of our hotel. We are glad you enjoyed your stay and that our staff provided you with excellent service. Thank you, especially for acknowledging our front desk team for a job well done. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
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Business response:
We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
room 청소를 잘 안해줘 아쉽네요!
Business response:
Yongwoong, thank you for reviewing your experience at Extended Stay America. We are delighted to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your recommendation is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I was unable to get into the motel wi-fi unless I paid additional funds.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret the inconvenience you faced. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
가격대비 좋았지만 방 청소를 안해주네요.
Business response:
Thank you for being our guest. Although you were happy with our affordable rates and overall had a pleasant stay with us, we are sorry you were unhappy with our housekeeping policy. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance - Del Amo Circle
How is Extended Stay America - Los Angeles - Torrance - Del Amo Circle rated?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle has a 3.3 star rating with 2,580 reviews.
When is Extended Stay America - Los Angeles - Torrance - Del Amo Circle open?
Extended Stay America - Los Angeles - Torrance - Del Amo Circle is open now. It will close tomorrow at 12:00 a.m.