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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay, friendly staff
Business response:
Florian, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management
This is my second stay here. We were here for a sports event and wanted something close and convenient. Shandalia (sorry if I misspelled) she is just the best. Such welcoming, positive, great attitude.
Business response:
Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America. Thank you for recognizing Shandalia. She is a true asset to our team, and we will be sure to share your compliments. We appreciate your loyalty towards our brand and look forward to seeing you again soon! Sincerely, Hotel Management
I always love check in front desk is excellent and the grab n go breakfast is great when on my way to work. Rooms need to be thoroughly cleaned ants all over the room even in the bed. Room service needs to do a way better job at cleaning.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed the service delivered by our front desk associates and liked our breakfast offerings. However, we regret the cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
Good value for budget hotel Sheldia (sp?) at the front desk was fantastic! Friendly, helpful, a real ray of sunshine. The room was clean and everything worked. It’s not the Ritz, but for us it was fine. Loved the full size fridge and microwave. Freeway close. Will definitely stay here again when in the area.
Business response:
Donald, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It is also nice to know you liked the services provided by our staff and enjoyed having a well-equipped kitchen in your suite. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nina I Didn't know that this place do not have house keeping to clean your room daily,only if you stay more than 7 days then they will clean your room and you have to schedule to do so,First day when I checked in the reception was sweet but the other one was quite bad for the next few days
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for the miscommunication you experienced with our housekeeping policy. We will share your concerns with our front desk communicates this more clearly at check-in. We are also sorry you did not find one of our staff at their best. We truly take pride in our guest service, and the feedback we receive, good or bad, helps us to improve our services going forward. We hope to have another opportunity to welcome you back soon for a mu... read more
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.