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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was convenient for me. Secure. Nice staff. My one complaint is there were multiple occasions of honking or engine revving, in the middle of the Night outside
Business response:
Larry, thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay, liked our friendly staff and safe environment. However, we regret the noise issues you encountered. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
スタッフが親切 喫煙室が満室と言われたが、出口前の部屋を用意してくれ、スタッフはとても親切だった。このチェーンは私の常宿だが、レンタカーは絶対に必要。レンタカーなしでは、どこにも行けない。居心地はとてもいい。
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We value your feedback and hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
The place Very good place to be. Employees are professionals. Laundry have to be free
Business response:
Edwige, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our hospitality met all of your expectations for a perfect stay. Your suggestion is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The floor in my room was sticky, the furniture was old (looks like something from Goodwill) and dirty (food spots); I received a bug bite. Security was questionable. In fact, my wife has joined me for a week in Torrance and I ddecided to go to a different hotel.
Business response:
Thank you for staying us and for sharing your experience. Delivering well-appointed rooms and a safe environment has been our aim, and we apologize as this was not the case in your stay. Your feedback for the odor and cleanliness has been shared with the housekeeping team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Great staff members. Older appliances were a bit noisy but functional. Cable channels were in and out unexpectedly. There was a strong odor of smoked substances other than cigarettes on the floor at all times.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. However, we regret the difficulties you faced and the smoke odor you encountered while you were here. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.