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Extended Stay America - Los Angeles - Torrance Harborgate Way
- Hotels
- Torrance, CA
About this business
Location details
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was great. Its breakfast was not. Great location for us, near friends. Also we could walk to Walmart. Easy to get on freeways. Room was clean, had what we needed. The one negative - the hotel advertised breakfast, which was coffee, a small blueberry muffin, and an energy bar - so not a breakfast.
Business response:
Dear Scott, Thank you for being our guest. It is nice to know you had a pleasant time in your clean room and were pleased with our location being close to your friends and easy accessibility to Walmart. However, we are sorry for the disappointment with the breakfast. Please allow us to correct them on your return visit so that we can make your hotel experience a perfect one.Sincerely,Hotel Management
No ice machine and hair dryer. Morning breakfast has a very limited choices.
Business response:
Dear Brian, Thank you for your feedback. We apologize for the inconvenience of not having an ice machine and hair dryer available in your room. We understand that these amenities are important for a comfortable stay. Additionally, we appreciate your comments regarding our breakfast options and will take them into consideration as we explore ways to enhance our offerings. Your input is invaluable in helping us improve. We hope to welcome you back soon for a more enjoyable experience.Sincerely,Hotel Management
It was 6 out of 10
Business response:
Dear Jesrill, Thank you for your feedback regarding your stay. We appreciate your rating and understand that there are areas where we can improve. Our goal is to provide a better experience for all our guests, and your insights are invaluable in helping us achieve that. We hope to welcome you back and provide you with an even better stay at Extended Stay America in the future!Sincerely,Hotel Management
People smoking marijuana in the parking lot and the guard wasn't walking around to keep an eye out..
Business response:
Dear Dorothy, Thank you for sharing your concerns about your recent stay. We apologize for the disturbance caused by the smoking in the parking lot, and we appreciate you bringing this to our attention. We take guest safety and comfort seriously and will address the issue with our security team to ensure better monitoring in the future. Your feedback is valuable in helping us improve our services. We hope to welcome you back for a more pleasant experience next time! Sincerely,Hotel Management
R& R Very pleasant, quiet stay. No complaints whatsoever. Staff was especially welcoming. Close to eating places & shopping.
In an industrial area, but nearby shopping and eating options good,...derelicts walking around late at night,...did not feel totally safe,...staff, okay,...room clean, but not as comfortable as I'd like,...kitchen, but not pots/pans/utensils,...weak shower
Frequently asked questions about Extended Stay America - Los Angeles - Torrance Harborgate Way
How is Extended Stay America - Los Angeles - Torrance Harborgate Way rated?
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 3.5 star rating with 2,122 reviews.
When is Extended Stay America - Los Angeles - Torrance Harborgate Way open?
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.