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Extended Stay America Hotel Los Angeles - Torrance Harbor Gateway is located at 19200 Harborgate Way, Torrance, CA. This business specializes in Hotels & Motels and Other Lodging.
19200 Harborgate Way, Torrance, CA, 90501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The bathroom needed better cleaning
Business response:
Dear Aime, Thank you for choosing Extended Stay America and taking the time to share your feedback. We apologize for the bathroom cleanliness issue and appreciate you bringing it to our attention. Please be assured that we are addressing this concern and enhancing our cleaning standards. We value your input and look forward to providing you with a much-improved experience during your next visit.Sincerely,Hotel Management
I love the location close a Walmart and the staff was nice.
Business response:
Dear Michilene, Thank you for sharing your experience! We are delighted that you enjoyed the convenient location near Walmart and appreciated the friendly staff at Extended Stay America. We hope to welcome you back for another great stay!Sincerely,Hotel Management
Only issue was my ac was not cooling, I did not request anything to be done because I was tired and it was late. I’m sure they would have accommodated me had I requested. Staff is very efficient and friendly.
Great stay
Business response:
Dear Jeff, Thank you for choosing Extended Stay America! We are thrilled to read that you had a great stay. Providing excellent service and a comfortable experience is our priority, and we are glad we succeeded. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management
Lots of kitchen space and refrigerator. There was an unknown stain on the bedding when we entered. Staff was nice and responsive. Elevator didn't work on my check out day so had to take all my luggage down from the 3rd floor.
Business response:
Dear Jaciel, Thank you for choosing us. It is nice to know you enjoyed your stay and were pleased with the spacious kitchen and refrigerator, and found our staff responsive. However, we are sorry for the sudden breakdown of the elevators, which disappointed you and caused inconvenience. Our team is already at work to fix the concerns. Further, we have instructed our housekeeping team to double-check the rooms before delivery. Our front desk is always there to assist you. Please return for another seamless experience.Sincerel... read more
The area felt safe and pretty clean! Would stay here again.
It was fine
Business response:
Dear Corrine, Thank you for sharing your feedback. We are glad that your stay at Extended Stay America was satisfactory. Your experience is important to us, and we hope to make your next visit even better. We look forward to welcoming you back soon!Sincerely,Hotel Management
Extended Stay America - Los Angeles - Torrance Harborgate Way has a 4.3 star rating with 1,449 reviews.
Extended Stay America - Los Angeles - Torrance Harborgate Way is open now. It will close tomorrow at 12:00 a.m.