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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent customer service I would recommend this place to friends and family. Please is clean inside and out
Business response:
Betty, thank you for the glowing review of Extended Stay America and for recommending us to your friends and family. It’s a pleasure to know you liked our well-kept property and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel was ok-clerks were nice. Room was ok. Instructions in room said” call front desk to check out electronically leave keys in room and you will be emailed your portfolio “. Which I did, but haven’t received email!
Business response:
Michael, thank you for your review. We are happy to know you had an overall pleasant stay with us and liked your well-appointed suite. However, we regret the inconvenience you had. We are reviewing this situation with our staff to see what went wrong. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Nice stay
Business response:
Diana, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel itself was nice. Front desk staff excellent.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
With COVID going on rooms should be cheaper.
Business response:
Roxane, thank you for being our guest. We are happy to know you had an overall pleasant stay with us. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Not As Expected But Is Pet Friendly The things that we didn't know prior to booking (should have read the reviews) - NO Blow Dryer you have to request one. Late Check In mean after 1am you can't check in even if you pay for the room in-advance. We were lucky our late check in was 12:15 am (due to traveling). Also we requested a room on the 1st floor which we called 2X to let them know we were coming in late and wanted 1st floor both times we were told yes that would not be a problem. PROBLEM! They gave our room away even tho... read more
Business response:
Brenda, thank you for sharing your review. We were sorry to read about the issues you had with your suite and for not meeting your expectations with our hotel and service. We will share your comments with our department heads to address the concerns you outlined and take appropriate actions. We value you as our guest and regret the inconvenience caused. On a positive note, it was good to read you liked our pet-friendly policy. We hope to serve you again in the future. Sincerely, Hotel Management
Business response:
Tori, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Business response:
Mario, we are pleased your stay was a fantastic one, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.