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Extended Stay America - Los Angeles - Valencia
- Hotels
- Stevenson Ranch, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
24940 Pico Canyon Rd., Stevenson Ranch, CA, 91381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen but no pots, pans, plates, utensils,... Nothing! And no coffeepot!
Business response:
Thank you for being our guest at Extended Stay America. We are glad we were able to meet most of your expectations. However, we are disappointed our dishware policy was not communicated to you during the check-in process. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our p... read more
Great stay, clean, friendly staff and super dog friendly
Love it very quiet friendly staff are nice
Mostly, there was so much dust under the bed. We saw the same face mask & dirt on the ground in the stairway the whole 3 days we were there.
Business response:
Sandra, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
The place was ok, when you walked in the smell of cat pee was in the air . The place is a little run downed could use some fixing up. Will reconsider staying there in future
Business response:
Denise, thank you for taking the time to comment about your recent visit. We are happy to know you were pleased overall, although we apologize for the housekeeping issues you experienced. We've shared your comments with the team to identify where we fell short so the problems can be corrected. Thank you for bringing this to our attention. We hope you will come back soon so we can demonstrate our dedication to our guests. We look forward to seeing you again. Sincerely, Hotel Management
I was good nice price to
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. We are pleased you had an enjoyable experience and you felt we were a good value in the area. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Breakfast was not available, vending was only accessible if you had your room card on you, and beds were not the queen size that was advertised if they were queen they were the smallest queen I'd ever seen. However it was clean and Walmart and food was close by.
Frequently asked questions about Extended Stay America - Los Angeles - Valencia
How is Extended Stay America - Los Angeles - Valencia rated?
Extended Stay America - Los Angeles - Valencia has a 4.2 star rating with 1,345 reviews.
When is Extended Stay America - Los Angeles - Valencia open?
Extended Stay America - Los Angeles - Valencia is open now. It will close tomorrow at 12:00 a.m.