This profile has been claimed by the business owner or representative.
Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price was good for the best last minute option available in area and the room was clean and great for if we needed it longer than I've night
Business response:
Dear Rebecca,Thank you for being our guest at Extended Stay America. We're pleased our clean and comfortable accommodations met your expectations and that our competitive rates aligned with your needs. We are dedicated to providing exceptional experiences, and your recognition validates our commitment. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
it was quite and comfortable. the wall next to the bathroom were very dirty but everything else was clean. The women at the front desk ( dyed red hair) was a bit cold BUT her mom that works with her was the sweetest and very informative.
I was hesitant to book this place due to some of the poor reviews, but the price was too attractive not to so we took the gamble! We stayed here during our time in Kentucky while we went to the Bourbon and Beyond music festival and honeslty overall, it was great. Pros: The lady at the front desk (red hair) was super freindly and informative. The price was amazing, we stayed 5 nights. The rooms were ICE cold, which was fantastic because we went during a heat wave. The area felt safe, and overall, quiet. The room qas a good si... read more
Business response:
Dear Ashleigh,Thank you for staying at Extended Stay America and for posting this wonderful review. Thank you for acknowledging our value, safety, and hospitality. We're proud to have exceeded your expectations in these areas. However, we are sorry for any housekeeping oversights that may have affected your stay. We understand the importance of a pristine environment, and we will certainly address this with our team. Please know that we are dedicated to making improvements to ensure that all our guests have a comfortable, sa... read more
It was close to Bowman Field where I was working. I left 4 days early, and didnt get reimbursed?
No soft drink machine otherwise very good.
Business response:
Dear David, We appreciate you for choosing to stay with us at Extended Stay America and taking the time to write a review. It's great to know you had a good stay and enjoyed everything we offer. However, we are sorry for the discomfort caused by the non-availability of vending machines. Please revisit us soon for another flawless experience while you visit the city. Sincerely,Hotel Management
Rented a handicap accessible room for my son after surgery. Room was ok but rather small for two people. We did not use any services so no interaction with staff other than check-in and check-out.
Business response:
Dear Stephen, Thank you for choosing Extended Stay America. We're pleased that the room met your needs for your son's recovery. We understand the space may have felt limited and will consider this for future enhancements. We appreciate your feedback and hope to provide a more comfortable experience on your next visit.Sincerely,Hotel Management
Good overnight stay Very good place to stay for an overnight stay. I basically went in slept, and left early the next morning. The room vas very clean which matters most. Had a free breakfast and left. If you’re looking for a good place to sleep this place works, if you’re staying for multiple days it’s a little lacking in comfort items.
Great stay, clean room no issues, expect sometimes my key card would not work, but i got the help i needed to remedy the situation
Business response:
Dear Adrian,Thank you for your fantastic review! We are thrilled you had a great stay at Extended Stay America and found your room clean and comfortable. We appreciate your understanding of the key card issue and are glad our team could quickly assist you. We look forward to welcoming you back for another excellent stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 3.2 star rating with 1,774 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.