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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is great , room have everything you need , clean,nice mattres
Business response:
Dear Guest, Thank you for your fantastic feedback! We’re delighted to hear that you appreciated the convenient location and found your room comfortable and well-equipped. Ensuring a clean, inviting environment with everything you need is a priority for us at Extended Stay America. Your encouraging words inspire our team to continue providing excellent experiences. We look forward to welcoming you back again soon! Sincerely, Hotel Management
I’m I’m gonna gonna get get my my mom to get a hai Great check in and check out. Room was bea
Quiet
Business response:
Dear Guest, Thank you for choosing to stay with us. We’re so glad you enjoyed the peaceful atmosphere during your visit! We know how important a quiet environment is for a relaxing stay, and we’re happy to have provided that for you. Your feedback is much appreciated, and we look forward to welcoming you back for another restful experience at Extended Stay America. Sincerely, Hotel Management
It worked! Check-in clerk was very kind and greeted us with a smile. Our room was clean. The carpeted floor was dirty. I don't think it had been vacuumed in a long time. The rest of the room was clean. It was very dated and needs a update. The bed closest to door and a broken leg on the frame. The lock on the door was a pain. I think it needed new batteries. The walls are very think. Our room also smelled like cigarette smoke. The neighbors were smoking. The location was great. A lot of choices nearby for restaurants.
Business response:
Dear Guest, Thank you for your feedback. We’re pleased that you appreciated our team’s warm and friendly welcome and the room’s cleanliness. However, we sincerely apologize for the issues you encountered, including the carpet, the bed frame, and the smoke odor. We understand how these matters can affect your stay, and we apologize for the oversights in arranging your room. We always want our guests to leave completely satisfied, and we will address these issues with our team to prevent a recurrence. We hope you are willing t... read more
The front desk attendant was friendly and gave us honest recommendations for food. Our room was fine other than hair still on the shower wall from previous guest and the shower drained slowly.
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 3.2 star rating with 1,774 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.