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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was close to Liberty University. I mean real close. That was nice when visiting my son. Downside to the property, when we got there, the bathroom wasn't clean and looked like someone had just used it. The front desk folks were nice enough to clean it even though their housekeeping had left for the day. Even though we were in a non smoking room, we smelled cigarette smoke in there. I believe one half of the floor is smoking and other half is non. Horrible arrangement if that is the case. Other than the bathroom, ... read more
Business response:
Thank you for being our guest. We are pleased to know you liked our location close to Liberty University, but we are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Moreover, we are pleased our front desk left a good impression upon you by cleaning your room. Thanks again, and we hope to welcome you back in the future for a perfect stay. Sincerely, Hotel Management
It was a place to sleep... It was ok. The room could have been cleaner. There was hair still in the shower, the air vents needed some dusting, stains on the chairs, one of the lights had a short in the cord.
Business response:
Donna, thank you for choosing our hotel. We are sorry your room was not in a spotless condition as it should have been. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward ensuring it is not repeated again in the future. Thank you again, and we hope to welcome you back in the future so that we can make it up to you. Sincerely, Hotel Management
Very clean, nice size room. Comfortable bed. I love that is a nonsmoking hotel.
Business response:
Thank you for your gracious review. We are thrilled to know you enjoyed the comfort of your room and that you had a great night’s sleep in your bed. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Love the convenience of being able to walk to Liberty campus. The staff was super friendly and helpful Our room did not seem the cleanest. Around the toilet bowl you could see residual of orine and the bed cover was all stain below the sheets. Some Towels very yellowish in color
Business response:
Thank you for sharing your thoughts about your recent stay. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and our location close to the liberty campus. However, we apologize for the cleanliness issues you experienced in your room. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Great Stay Very comfortable and very nice rooms.Staff was very helpfull. Wish there was an ice machine. Even though there is a freezer in the room there us no ice immediately available after a long drive.
Business response:
Donna, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to hosting you again soon. Sincerely, Hotel Management
I didn't like that there was no sitting area for more than 2 guest in the lobby and there were no restrooms on the first floor other than in the rooms.
Business response:
Thank you for being our guest. Although from your rating it seems you had an overall comfortable stay, we are sorry for not meeting all of your expectations with the seating area and the restrooms. We will share your concerns with the apporpriate team for the better future guest experience. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,264 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.