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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like cigaretts all throughout my stay, even though there is no smoking allowed. The sheets and towells have clearly been used for quite some time, for they were not in the best shape. There were hairs everywhere. I had to clean and disinfect the room completely before feeling comfortable. The “breakfast” is not real breakfast (no warm, cooked food). Just packets of instant oatmeal you need to take to the room and make yourself, and some other packed food (muffins and nutra-bars). However, the location is per... read more
Business response:
Thank you for taking the time to review your stay. We are sorry for the smoke and cleanliness issues you experienced. We have our appropriate team doing a full inspection of all our suites as a precaution, and we have relayed your comments with the team. We also regret that our breakfast offerings were not appealing to you and have shared this with our Brand Leaders to assist them when determining new offerings. On a positive note, we are happy you liked our location, staff, and fully-equipped kitchen. We hope you will give ... read more
There was nothing unique about the property it was just a nice clean quiet hotel
Business response:
Thank you for your recent visit. We are glad you had an overall great stay, and that you liked our clean accommodations as well as our peaceful environment. Thank you again for the excellent review, and we look forward to hosting you again soon. Sincerely, Hotel Management
good. Love the location of the hotel because is just minute away from where I am going.
Business response:
Aziz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and found our location ideal for your needs. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
A bit disappointed that the breakfast offered in the morning was not timely and minimal. Also room smelled damp or musty.
Business response:
Thank you for being our guest. We're sorry for the odor you experienced in your accommodation and for not meeting your expectations with our grab-and-go breakfast. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We will also share your feedback with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Nice and clean place Motel was very clean and nice. My only complaint is the breakfast. The breakfast isn’t a hot breakfast. It was granola bars, muffins, and oatmeal that you have to make yourself. If you could care less about the breakfast, the stay is very nice.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept property and that you had a pleasant time while you were here. However, we're sorry for failing to meet your expectations with our grab-and-go breakfast. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The room I was given wasn't completely cleaned. The bathtub had reddish residue in it and hair. The fridge had wilted lettuce inside. Black office chairs had white stains. The GFCI outlet next to the kitchen sink had a broken reset button which is a safety hazard. Room 220. The continental breakfast is nothing more than a packaged muffin or breakfast bars and some coffee. I've stayed at 2 star hotels that offer much better. Also, no pool at this hotel is a downside.
Business response:
Jen, thank you for the nice rating. We are sorry for the issues you encountered in your room and regret your stay was not a pleasant one. We have shared your feedback with the housekeeping & maintenance team to be more diligent in their work so that we can improve our future guest's visit. We hope you will stay with us again so that we can provide you with a much better experience. Sincerely, Hotel Management
They state they are pet family but when animal lovers leave their pets in the room alone, they bark forever or until their owners return.
Business response:
Thank you for choosing Extended Stay America. We are glad to see the rating as it states you had a pleasant visit, but we regret the dog barking and the disturbance this caused. We are pleased you alerted the front desk team so we could have a conversation with the pet owner to reiterate our pet policy. Thank you for your business, we appreciate you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,264 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.