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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to change my on sheet due to finding hairs in the made bed.
Business response:
Tony, thank you for your review. We are sorry that you had some service issues in your room. We are very passionate about providing our guests with the cleanest accommodations and we will look into where we failed in our inspection procedures. We have shared your concerns with our housekeeping team, and are taking action to ensure that we do not repeat these service issues in the future. We hope you will give us another opportunity to serve you on a future visit to the area. Sincerely, Hotel Management
Great location to be at LU campus for move in day. Great kitchen for family meals.
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you our location worked well for your travel needs and that you loved having a kitchenette in your room. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Deep sleepers only Poor sound insulation between floors. Wasn’t able to sleep after 5 a.m due to noise from room above. Nice area. Room was clean. If I had brought ear plugs it would of helped. Would recommend for deep sleepers, very convenient location.
Business response:
Stephanie, thank you for choosing to stay with us. We're glad to know you liked your well-appointed accommodation and that our location was ideal for you. However, we're sorry for the noise you experienced while you were here. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Was disappointed that they had nothing for someone who is gluten free for breakfast.
Business response:
Sansinea, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you again soon. Sincerely, Hotel Management
This place is in dire need of remodeling I stayed one night and the overall condition of the room and tables is badly in need of replacement shower head was loose and almost unscrews when I tried to adjust it
Business response:
Thank you for staying with us and posting a review. We are sorry for the disappointment you had with the overall condition of our hotel. We have alerted the maintenance staff to your concerns, and we will be more proactive, replacing items that are beginning to show wear. Thank you again, and we hope to have a chance to make it up to you on your next visit. Sincerely, Hotel Management
Room was not the cleanest. Bathroom shower was dirty and had brown stains all around. It was disgusting. Carpets were dirty and stained and smelled bad as well. Had luggage dollies scattered in the lobby with a pallet of furniture in the hallway. Service was slow. Waited 10-15 minutes to even check out. Had another customer go and look for the front desk lady as she needed help as well.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for the service issues you faced while you were here. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Ple... read more
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,394 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.