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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place without a decent breakfast! THE ROOM WAS CLEAN.. A big issue for us. We were pleasant with the location, cleanliness and politeness from the staff. The bad thing was that the continental breakfast was a simple muffin, granola bar and coffee displayed in a cabinet. We asked were the breakfast room was and the lady pointed at the cabinet. At first we thought it was a joke but that’s all it was. I expected maybe bagels, cereal or yogurt at least. Whatever they offered wasn’t breakfast.
Business response:
Maria, thank you for taking time to review your stay at Extended Stay America. We’re delighted to know you were pleased with the service provided by our staff and that our location was ideal for you. However, we’re sorry our grab-and-go breakfast was not appealing to you. We assure you that we will share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope this will not hinder your otherwise positive experience. On behalf of everyone here, we invite y... read more
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
it was ok Hotel was nice, clean. When we got there we turn on the AC to high and it never really got cold in the room, it was always warm in the room. You could only feel the AC when you stood right next to it. Breakfast could have been better, coffee and muffins is all you get.
Business response:
Erin, thank you for staying with us. Although you liked our well-kept property, we are sorry for the issue you had with the HVAC unit. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Good Location Hotel was in a great location for Liberty University. The room we stayed in was musty and had a pet oder. Beds were very hard and all pillows needed replacement. Bathroom was recently remodeled and was very nice. Good amount of hot water. Overall the stay was good, but some improvements could be made. .
Business response:
Tom, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. However, we are sorry for the cleanliness issue you experienced while here and regret the inconvenience it caused. Your feedback will be shared with our housekeeping team so that they will be more diligent in their effort. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Long overdue for upgrades!!!! The location for the hotel was perfect for us as we were there to attend a graduation at Liberty University. The front desk clerk that checked us in was very personable as well as our maid. HOWEVER, this hotel is long overdue for upgrades!!!! The room was horribly decorated, little to no supplies....tiny soap, no coffee, no towel bars, and no toiletries. There is one very slow and small elevator. All of this and the price was through the roof. I was extremely disappointed as well as the rest of ... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Sink clogged
Business response:
Thank you for choosing us. Although you liked certain offerings of our hotel, we are sorry for the maintenance issue you had in your room and your feedback has been discussed with the concerned team to do the needful. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
The room had a old musty smell.
Business response:
Thanks for the feedback about your visit to our hotel. Although you had a great stay with us, we apologize for the inconvenience you had in your room. The feedback for the odor is shared with our housekeeping team to do deep cleaning of your room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
It got the job done. Room smelled like smoke.
Business response:
We apologize for the smoke smell you experienced during your stay. We work hard to provide a clean and comfortable environment, and we're sorry the smell compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,394 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.