Extended Stay America - Lynchburg - University Blvd.

Business response:

We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped. We hope to see you again soon! Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you had an overall good stay. Having said that, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thanks for being our guest at Extended Stay America. We are pleased your overall stay with us was good and that you liked your clean room. That being said, we are sorry we missed meeting some of your expectations. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased your stay with us was comfortable, but we are sorry for the issues you experienced with the HVAC unit in your room. We have shared your concern with our maintenance team for quick review and actions. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and taking the time to post your review. We’re thrilled to know you liked our wonderful location and that you had a great stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management