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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lauren, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Close to many locations Enjoyed the stay. It was close to the area(s) that were needed and the staff and room were nice. Only issue is that the breakfast could have been a little more inviting (morw than just grab and go's), but other than that my stay went very well.
Business response:
Thanks for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and the courteous service provided by our staff. However, we are sorry for any inconvenience caused to you. Thanks for your comments, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guest's expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management
Friendly staff and close to Liberty University Great facility. Minimal selection for breakfast. Hotel housekeeping works minimal hours on weekends, however supplies are available at front fesk.
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased our location was ideal for your needs and that you were satisfied with your stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
it was way too hot in the room when we came in. The front desk person brought the roll away in and said he could feel the heat out the door. We came in at the same time. We couldn't get it to cool down. We had to open the windows due to the heat being stuck. And the bathroom door didn't lock. The breakfast was only coffee , hot water, oatmeal packs, grits packages with no salt or pepper or butter. No juice no muffins!
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your concerns with our maintenance team to ensure no future guest experiences the same. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Served its purpose. Pretty clean, very friendly and helpful front desk staff. But weak choice of "free breakfast". Just coffee, oatmeal packets and dry granola bars.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you were comfortable here and that our associates left you with a good impression of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
My hotel stay ✓ My stay was good, the bathroom area can be cleaned and sanitized a bit more, the room is spacious and comfortable, service desk persons were very kind and hospitable , breakfast needs to be worked on
Business response:
John, thank you for being our guest at Extended Stay America. We are happy to know you were overall satisfied with your stay and that you liked our front desk associates. We have taken a note of your observations. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Awarded The Best My "Service Award" goes to. Justin!! Very informative. He has mastered the art of pleasing a paying consumer.
Business response:
Thanks for the awesome feedback. Our staff is committed to providing excellent service, so Justin will be happy to know this efforts helped make your stay a great one. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,265 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.