Extended Stay America - Lynchburg - University Blvd.

Business response:

Thank you for the feedback about your stay with our hotel once again. We are happy to know you liked our friendly associates and convenient location. We look forward to welcoming you again and serving you much better in the near future. Sincerely, Hotel Management 

Business response:

Danielle, we are delighted you had an excellent stay at Extended Stay America. We especially appreciate you received wonderful service and liked our location. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Many thanks for reviewing your stay at Extended Stay America. It is a pleasure knowing you loved having a kitchenette in your room and that you had an enjoyable stay. We would love to be of your service again when in the area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Jana, thanks for being a guest at Extended Stay America. Although you had a great stay with us, we apologize for the housekeeping issue and your feedback is shared with the concerned team to be more diligent going ahead. It was a pleasure serving you, and we hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Mary, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your visit to our hotel. We are pleased to know you were satisfied with our offerings and that our location was convenient for your needs. However, we apologize for the maintenance issue and the lack of attention from our staff to fix it. Your feedback is shared with the appropriate team members to review and action. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management