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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it was way too hot in the room when we came in. The front desk person brought the roll away in and said he could feel the heat out the door. We came in at the same time. We couldn't get it to cool down. We had to open the windows due to the heat being stuck. And the bathroom door didn't lock. The breakfast was only coffee , hot water, oatmeal packs, grits packages with no salt or pepper or butter. No juice no muffins!
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had in your room and regret the inconvenience it caused. We have shared your concerns with our maintenance team to ensure no future guest experiences the same. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Served its purpose. Pretty clean, very friendly and helpful front desk staff. But weak choice of "free breakfast". Just coffee, oatmeal packets and dry granola bars.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you were comfortable here and that our associates left you with a good impression of our hotel. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
My hotel stay ✓ My stay was good, the bathroom area can be cleaned and sanitized a bit more, the room is spacious and comfortable, service desk persons were very kind and hospitable , breakfast needs to be worked on
Business response:
John, thank you for being our guest at Extended Stay America. We are happy to know you were overall satisfied with your stay and that you liked our front desk associates. We have taken a note of your observations. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Awarded The Best My "Service Award" goes to. Justin!! Very informative. He has mastered the art of pleasing a paying consumer.
Business response:
Thanks for the awesome feedback. Our staff is committed to providing excellent service, so Justin will be happy to know this efforts helped make your stay a great one. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Robert, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
Great location. A pleasant stay in a very clean,friendly hotel.
Business response:
Thanks so much for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay! Sincerely, Hotel Management
Liberty university weekend Didn't know that unless you stay 1 week at a time they will clean your room. But you would think of they know you made a reservation for a weekend they should make arrangements to clean your room n place clean towels. The vending machine was out of several things n when I went to ask if they had any other vending machines the lady was inattentive, n very rude.
Business response:
We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope the positive aspects of your visit will bring you back to our hotel. Sincerely, Hotel Management
Not Bad Good location. Clean, but no amenities.
Business response:
Timothy, thank you for being our guest. We are happy to know you liked our location and had a good time here. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,394 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.