Extended Stay America - Madison - Junction Court's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Madison - Junction Court

4.2
  • Hotels
  • Madison, WI

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

55 Junction Ct., Madison, WI, 53717, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2701 reviews
Select a rating
Brittany's profile image
Brittany 
6 years ago

Love it Great hotel! Super friendly, helpful staff, everything is clean, everything works, great location; the rooms are nice, big, modern, quality, up to date decor. Can’t beat the price. 

Business response:

Brittany, thank you for the wonderful review of Extended Stay America. We’re thrilled to know you found us to be a great value and that you were impressed with the service provided by our superb staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Madison. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Definitely a 5-star place I feel I need to use my review opportunity to take note of the fact that the review marked one star by someone named Rob is incorrect. He said himself that the service was great and everything else was fine with the hotel and the only thing that was wrong was that they didn’t clean the room the 4 days he was there. This is an extended stay hotel so they don’t clean it more than once a week unless you ask in which case it’s free service. It’s supposed to be a benefit to the customers so they aren’t b... read more

Business response:

We appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Usually great, one terrible employee changes that I normally love this hotel but this particular stay we had an issue with one of the staff. Just the night person specifically, everyone else is great. My husband had gotten locked out of her room around 3 AM and the person at the front desk would not help. Our room was clearly book for two people although the second guest information was never taken. My husband was clearly just sleeping in the room as he was wearing long underwear and no shoes, however the person at the desk ... read more

Business response:

Thank you for returning to our hotel. Please accept our apologies for the service issue you encountered while you were here and for the inconvenience you had due to it. We assure you that we've immediately approached the associate who serviced you to get clarity and to ensure that situations such as yours are resolved swiftly and appropriately. We can assure you we have learned from this incident, and the directive is clear on how we will respond to handling guests issues going forward. We hope this unfortunate situation wil... read more

Brittany's profile image
Brittany 
6 years ago

Perfect Great hotel, nice kitchens, big rooms, everything works, everything is clean, the front desk staff and housekeeping are friendly and great, the property and location is nice, definitely recommend. 

Business response:

Brittany, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-equipped room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! Thanks for the recommendation. We can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

It was ok, what you expect for a $80 a night hotel 

Business response:

Thanks for sharing your kind review of Extended Stay America. We are delighted to know you had a pleasant stay and that we were able to meet your expectations at an affordable price. Thank you once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Hotel has had a lot of wear and tear. Good location but really expensive on Badger weekends for a 2/3 star hotel. 

Business response:

Thank you for sharing your review with us. Although you liked our location, we are sorry for not meeting some of your expectations. Your feedback is very valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the suites which need updating. It is a pleasure to announce we will be implementing many upgrades to the property very soon! We hope to host you again so that we can provide you with a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice area. OK hotel. 

Business response:

We thank you for sharing your experience online regarding your visit to our hotel. It feels good to know you had a pleasant stay with us and that our location was convenient for all of your needs. Your business is appreciated, and we hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management 

Becky's profile image
6 years ago

Vicki at the front desk was SUPER!! Helped answer a lot of questions about the area and transportation to a Univ of Wisconsin football game. Thanks, Vicki!! You are the best. 

Business response:

Becky, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and were especially impressed by the service provided by our attentive associates. We will be sure to share your compliments with Vicki for taking good care of you. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Madison - Junction Court

How is Extended Stay America - Madison - Junction Court rated?

Extended Stay America - Madison - Junction Court has a 4.2 star rating with 701 reviews. 

When is Extended Stay America - Madison - Junction Court open?

Extended Stay America - Madison - Junction Court is open now. It will close tomorrow at 12:00 a.m.