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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
room was full of cockroaches everywhere, the front desk told us she doesnt have any other rooms and asked us to call Guest relations which was closed. There was no housekeeping as well. luckily for us, expedia through which we had this hotel booked provided amazing service and rebooked us another hotel. it took time but they were very empathetic to our situation contrary to the front desk, which even after seeing that we had infants with us, was kind of rude.
Business response:
Dear Prateek, We sincerely apologize for the unacceptable condition of your room and the lack of assistance from our front desk during your stay. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. However, rooms will be professionally inspectedas a precaution.Additionally, we are sorry for any service lapses. The response you received does not reflect our standards, and we are taking immediate steps to address these issues with our staff and housekeeping team. While we understan... read more
Clean rooms
We loved that this hotel was pet friendly and the fee was only $25. It was so close to MetLife Stadium.
Business response:
Dear Christina, Thank you for your positive feedback on your stay at Extended Stay America! We are delighted you enjoyed our pet-friendly policy and convenient location near MetLife Stadium. We strive to make your stay enjoyable and affordable, and we are thrilled this was your experience. We hope to welcome you and your pet back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 3.1 star rating with 2,015 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is open now. It will close at 6:00 p.m.