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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Breakfast was a cheap way out
Business response:
Dear Andrea, Thank you for choosing to stay with us and for taking the time to share your review. We work hard to exceed our guests' expectations and are committed to providing outstanding hospitality. In addition, please know that your comments regarding breakfast have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management
This was my second time staying here. It’s a beautiful facility with quiet rooms which is close to my job But I was disappointed this time. When I returned to my room in the evening I saw a few men smoking outside the building and it was under my window. My room smelled of smoke and it continued through the night. When I woke my room as well as my clothing had the smiley smell For the breakfast all that was left was a few granola bars I do plan on returning to the hotel because over all it was a pleasant experience
Check in was fast and easy.
Business response:
Dear Yulia, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management
Nice hotel , customer service nonexistent
Business response:
Dear Jean, Thank you for reviewing your recent stay with us. We are glad your overall experience was pleasant; however, we apologize for the level of service you received from our associates during your stay. We are looking into the matter to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. Please be assured we will review this incident with our staff to handle our valued guests more attentively. We appreciate your observations and hope you will cons... read more
There is NOTHING close by. After a long car drive it is nice to walk around and/or to restaurants, it is impossible at this location. Even walking to public transportation is impossible. The staff are either overworked or not interested to be there Mention of breakfast should not be made in expedia /web as bagged muffins and coffees are not breakfast.
Business response:
Dear Robyn, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 988 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is open now. It will close at 6:00 p.m.