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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No ACCESS TO HOTEL AFTER 11P Please make sure the people hired are working their shift when they supposed to be working. I had a late check in, arrived at the hotel just after midnight. I LITERALLY KEPT CALLING THE FRONT DESK FROM OUTSIDE FOR 20 MINUTES, NO ANSWER! After a guest walked by and allowed me into the hotel, I then had to continue calling the front desk for an additional 15m! Then all of a sudden, the office light comes on and walls out this woman WITH ATTITUDE as if it wasn't anything when I asked her what was th... read more
Business response:
Travis, thank you for sharing your experience at our hotel. We sincerely apologize that our front desk staff member was not available upon your arrival and for the unsatisfactory service you received from our associate. We truly regret the inconvenience this caused and are grateful for your patience. Please be assured we will address your concern appropriately to ensure we better serve our guests as we advance. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hot... read more
Bueno
Business response:
Melissa, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management
Very basic, no frills place to sleep. Breakfast should not be advertised as an ammenity; they set up a small hot beverage station on the lobby countertop (blink and you'll miss it). The check-in staff was pleasant and had us in and out rather fast. Guest clearly do not follow the no smoking rule as there was smoke coming from rooms as we made our way down the hall. The kitchenette counter and appliances could use an update. The room does not come pre-stocked with dishes/cookware; however, they did ask if we needed any at che... read more
Business response:
Tandra, thank you for evaluating your stay with us. We are glad our convenient location worked well for you and that you were pleased with the service our associates delivered. However, we apologize for the cleanliness issues you encountered. We will address this with the appropriate individuals and make sure we are more diligent going forward. We also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can a... read more
It was great for the night, just not a lot of places to walk, would of like for it to be closer to parks
It was ok.
Business response:
Michelle, thank you for being our guest. We are glad your stay with us was pleasant and that you gave us a nice rating. We hope you will choose to stay with us again so we can earn a higher rating. Sincerely, Hotel Management
Nice Property
Business response:
Carlos, thank you for choosing Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hallways, elevators were smelly, noisy, unsafe due to Pets. Our special needs kids were scared of Pets and there was a noisy door next to our room. Our room was not changed inspite of us requesting. Also, nobody came for cleaning the next day. Trash was not cleaned. No utensils were there in the kitchen in the room.
Business response:
Preeti, thank you for sharing your experience at our hotel. We are sorry if you were not aware of our kitchenware policy. Please know that kitchenware items are always available at our front desk as brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We are also disheartened to learn about the additional concerns you had. Please allow us some time to re... read more
hope no more staying plan The location is a little complicate to get there. The room was dark and can not say that it was clean and comfortable.
Business response:
Hiroshi, thank you for choosing our hotel and taking the time to share your concerns. We realize the importance of first impressions, and fresh, clean property is a must to set the tone for a great stay. We apologize for not meeting this expectation. We have addressed this with our housekeeping staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 1,012 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is open now. It will close at 6:00 p.m.