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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not the Best Location The room was clean and comfortable. The location was awkward. The area was dirty and far off the main road. It looked like a lot of transient customers, not a typical business location. The entrance was hard to find, there is a sign for the lobby but it takes you to a parking lot in the back of the building. No housekeeping, they would not even empty the trash.
Business response:
Dear Jim, thank you for staying with us. It is glad to know that you had a pleasant stay and loved your clean and comfortable rooms. However, we are sorry that our location was not ideal for you. Your feedback is valuable to us as this helps us improve the experience for all our guests. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Sincerely,Hotel Management
On expedia were not a message that you have to bring your passport with you when you are a tourist. And the breakfast was really poor (only coffee and muffin bar)
Business response:
Dear Diana, Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will note your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely,Hotel Management
It didn’t look clean they offered free breakfast and the only thing that they provided was coffe if you needed something for room have to be requested
Business response:
Dear Sergio, thank you for sharing your review. We genuinely care about delivering excellent service and ensuring our guests' comfort, so we are sorry for not meeting these expectations. Please be assured we will address your concerns with our team members. We look forward to welcoming you again so we can provide you with a much-improved stay. Sincerely, Hotel Management
The hotel was fine for our purposes. We stayed ovenight as we attended a concert that Saturday night at MetLife. It was not updated at all but clean and convenient for our one-night stay.
Business response:
Elaine, thank you for taking the time to share your observations with us. We are glad you enjoyed your overnight stay at our hotel. We have shared your feedback regarding our accommodations with the appropriate individuals for any future upgrades. In the meantime, we will continue to deliver outstanding hospitality to all our guests. We hope to welcome you again whenever your travels bring you this way. Sincerely, Hotel Management
No ACCESS TO HOTEL AFTER 11P Please make sure the people hired are working their shift when they supposed to be working. I had a late check in, arrived at the hotel just after midnight. I LITERALLY KEPT CALLING THE FRONT DESK FROM OUTSIDE FOR 20 MINUTES, NO ANSWER! After a guest walked by and allowed me into the hotel, I then had to continue calling the front desk for an additional 15m! Then all of a sudden, the office light comes on and walls out this woman WITH ATTITUDE as if it wasn't anything when I asked her what was th... read more
Business response:
Travis, thank you for sharing your experience at our hotel. We sincerely apologize that our front desk staff member was not available upon your arrival and for the unsatisfactory service you received from our associate. We truly regret the inconvenience this caused and are grateful for your patience. Please be assured we will address your concern appropriately to ensure we better serve our guests as we advance. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 4.2 star rating with 987 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is closed now. It will open at 9:00 a.m.