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Extended Stay America - Meadowlands - Rutherford
- Hotels
- Rutherford, NJ
About this business
Location details
750 Edwin L. Ward Memorial Hwy., Rutherford, NJ, 07070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had issues with the handicap doors working as I was trying to get the luggage dolly in and out of the building since one door only opens automatically. Also, the elevators were extremely slow.
Business response:
Dear Corinne, Thank you for staying with us. We are delighted you loved so many aspects of the hotel and that you had a wonderful stay overall. However, we apologize for the issues you had with our elevators and the doors. We understand your frustration and sincerely regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experience.Sincerely,Hotel Management
Excellent
Frequent Business Traveler I was skeptical about staying here based on so many negative reviews, but this is my third stay and so far the experience has been positive. The room was clean, spacious, and quiet throughout my stay. I did hear the rumbling noise from the laundry or whatever that others mentioned in their reviews, but that did not bother me. I would like to see a hair dryer in the bathroom, and a foldable stand for large suitcases that many other hotels offer, because the room has the space for it. Overall a pleas... read more
Business response:
Dear Carl, Thank you for staying with us again! We know how important it is to stay in a clean, comfortable, and well-maintained suite, so thank you for recognizing our commitment to outstanding hospitality! However, we apologize for any miscommunications regarding our in-suite amenities; the hair dryers and toiletries are available upon request at the front desk and are always complimentary. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. Until those ... read more
V
There is NOTHING close by. After a long car drive it is nice to walk around and/or to restaurants, it is impossible at this location. Even walking to public transportation is impossible. The staff are either overworked or not interested to be there Mention of breakfast should not be made in expedia /web as bagged muffins and coffees are not breakfast.
Business response:
Dear Robyn, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Meadowlands - Rutherford
How is Extended Stay America - Meadowlands - Rutherford rated?
Extended Stay America - Meadowlands - Rutherford has a 3.1 star rating with 1,989 reviews.
When is Extended Stay America - Meadowlands - Rutherford open?
Extended Stay America - Meadowlands - Rutherford is open now. It will close at 6:00 p.m.