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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The reservations did not work with to the Expedia website. When I arrived I was told they were not sure they would still have a room for me despite my reservation. Although staff was nice and helpful. When I arrived in my room there was
Everything is great
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Melbourne - Airport takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal m... read more
It was very quiet, and a very peaceful stay, and looking forward to visiting there again
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you had a peaceful stay with us, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for your response! We look forward to accommodating you in the future!
Very odd stay Very odd stay. Check in was awesome. The guy, I didn't get his name, was super friendly and helpful. I was made to sign something that says no smoking in the room or I would be charged $250. As soon as I walked in the room the smell of smoke hit me. I instantly went back to front desk and informed them they better come to my room and take a look because I refused to be charged for this. He said he would take my word and makes notes on my reservation. Here is where thinks got odd. After an hour a knock was at my... read more
Business response:
Thank you for sharing your review. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
I was made to pay a $100 deposit on my credit card at check in. This was after I prepaid for my room on a credit card.
Business response:
William, thank you for selecting our hotel and being our guest. We regret that the incidental fee came to you as a surprise. Please note that we must have a deposit for each reservation to cover incidentals during your stay. We hope the rest of your stay was pleasant and that this will not deter you from being our guest in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.