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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night stay The hotel looked clean, but there was a musty smell in the halls and in our room. I was disappointed that we requested a non-smoking room, but when we arrived were told only smoking rooms were available. Since it was just a one night stay we took that room, but i could definately tell there was smoke in the room. The front desk staff was very helpful in giving us directions to the location we came to visit.
Business response:
Monica - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that you experienced an odor while you were staying with us. Please know, we are taking measures to correct them. As well, I am sorry that we did not have a non-smoking room available upon check-in. In response, I am working with the staff to ensure we manage our room inventory better moving forward. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
it presents itself better than what it is The smell of cigarette drenched the hallways. I came back home 2 hours away with the worse tobacco funk imaginable.
Business response:
Your review of our hotel was recently brought to my attention. It upsets me to hear that you had an uncomfortable stay due to the smell of cigarette smoke. I am sorry for your experience. Your comments were reviewed by the staff, and we will be working to eliminate the odor to ensure experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're in town.
Gutes motel Leider hatten Wir wohl bad bugs auf dem Zimmer. Ansonsten war Es ok.
Loved the spacoius room Loved the spacious room, the full kitchen and taking care of myself. Staff were cheerful and very accomadating. The morning grab and go snack was disappointing, but the kitchen meant it did not need to matter.
Business response:
Judith - Thank you for your recent review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback regarding our free grab-and-go breakfast is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future.
Very nice My stay at the hotel was very nice and the staff that checked me in was really nice and did a great job checking me in at about midnight. I had to call her and she was there promptly.
Business response:
I appreciate you taking the time to write such a gracious review. I am proud of our team for providing you with great customer service during your late arrival with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
I would recommend the hotel. The room was clean, and staff accommodating.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you would recommend our hotel to others and that you were happy with our staff and the cleanliness of your room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
great value hotel Great stay, only issue was a terrible smell in the hallways but room was very comfortable and clean, close to shops, beach and the interstate. Would definitely stay again
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the odor your experienced in our hallway. Occasionally, when guests cook in our well equipped kitchens, the cooking odors escape into the hallway. We are sorry for this issue, but are happy to read that we were able to provide you with a clean, comfortable room in a location convenient to shopping and the interstate. Once more, thank you for posting your review. We look forward to having you visit with us again in the future... read more
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.