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1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Website indicated free breakfast, there was only coffee available. I
Business response:
Dear Diana,We apologize for the inconvenience caused by the limited breakfast options during your stay. We understand how frustrating it can be when expectations are not met. Your feedback highlights an area that needs attention, and we will work to ensure that offerings better align with what is advertised. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
I loved the place. The room was clean and nest and the staff was kind and helpful
Business response:
Dear Charles,Thank you for such a generous review of Extended Stay America. We're delighted to know you enjoyed your stay and appreciated the spotless accommodations as well as the friendly assistance from our team. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to welcoming you again in the future.Sincerely,Hotel Management
Gente fumando marihuana en la piscina. Piscina con hojas y falla en el wifi
Business response:
Dear Edgar,We sincerely apologize that your experience with the pool and Wi-Fi fell short of expectations. The behavior you mentioned is concerning, and we will address this with stricter monitoring to ensure all guests can enjoy the amenities respectfully. Additionally, we will prioritize maintaining a clean and welcoming pool area and address any connectivity issues with the Wi-Fi. Your feedback is valuable, and we’re committed to improving these aspects for future stays.Sincerely,Hotel Management
The staff wad so kind and helpful to me, a blind man. The room wwas neat and clean.
Business response:
Dear Charles,Thank you for the generous review of Extended Stay America. We’re delighted to know that our team provided you with kind and helpful service, ensuring a comfortable experience. It’s also wonderful to hear that your room met your expectations for cleanliness and organization. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
The staff was kind and the room excellent and clean
Business response:
Dear Charles, We are pleased you had a wonderful stay at Extended Stay America. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will share your feedback with our entire team, which will undoubtedly boost their morale. We strive to provide exceptional service, and your recognition of our efforts is very motivating. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Good location, clean and safe. The door key we were given was not working x3. Every time we went back to the desk there were 3-5 people waiting. There was only one clerk at the desk and she really was working hard: getting sheets from the back, checking ppl in etc. the check in ( because the key didn’t work over and over again) took more than an hour.
Extended Stay America - Melbourne - Airport has a 3.7 star rating with 2,493 reviews.
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.