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Extended Stay America - Melbourne - Airport
- Hotels
- Melbourne, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1701 Evans Rd., Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK stay Front desk was trying to multi task while checking me in; had issues with TV and front desk person wanted to come to our room to push buttons on the remote to fix
Business response:
Dear Guest, We apologize for the inconvenience you experienced during check-in and with the TV. Our priority is to provide focused and attentive service, and we regret falling short of this during your visit. Your feedback helps us improve, and we will address these issues with our team to ensure smoother and more efficient processes. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless stay in the future.Sincerely,Hotel Management
Clean but breakfast service was horrible. Check in was amazing, the young lady at the desk was very friendly and knowledgeable. We asked for an extra blanket and a pillow, they did not have any. Seemed a bit strange to us. Grab and go breakfast was nonexistent. No oatmeal was available unless you asked. No coffee was available, had to wait more than 15 minutes to get some. Then we went for another cup about 25 minutes later, it was empty again. Why? She should have put another one on when she brought the first one out. Muffi... read more
Business response:
Dear Bobby, Thank you for sharing your experience with us. We're pleased to know that your check-in experience was positive and that you found our hotel clean and comfortable. However, we apologize for the inconvenience caused by the lack of availability of extra blankets and pillows, as well as the issues with the grab-and-go breakfast and coffee service. Your feedback is invaluable, and we'll address these concerns with our team to ensure better availability and service for our guests. We appreciate your understanding and ... read more
Bed sheet was dirty. Items left behind from previous tenant in one of the drawers. The air conditioner leaked water onto the carpet.
Business response:
Dear Maria, Thank you for sharing a review of your stay. We deeply regret the inconvenience you encountered during your recent stay. Providing a clean and comfortable environment is fundamental to our commitment to guest satisfaction, and we apologize for falling short of this standard. We will address these issues with our housekeeping and maintenance teams to ensure they are promptly addressed and resolved. Your feedback is invaluable as we continuously strive to enhance our guests' experiences. We hope to have the opportu... read more
I was completely surprised at how nice the room was. If I come back to this area again for a short stay, I will definitely return here.
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Phone didn’t work. No wifi, one of the lamps didn’t work. Decent place to sleep but amenities were lacking.
Business response:
Dear Troy, Thank you for taking the time to share your recent experience with us. We're sorry to learn about the issues you encountered with the phone, Wi-Fi, and lamp. Providing a seamless experience is important to us, and we apologize for any inconvenience caused. Your feedback will be shared with our team to ensure these issues are addressed promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay with fully functional amenities.Sincerely,Hotel Management
Propre , personnel accueillant , et répondant avec plaisir aux demandes . Bon lit
Business response:
Dear Louise, We are delighted you enjoyed your stay at Extended Stay America. Our team takes great pride in maintaining cleanliness and providing excellent service to our guests. Therefore, we are thrilled you found the bed comfortable and that our staff made your experience memorable. We look forward to welcoming you back soon and ensuring another enjoyable stay.Sincerely,Hotel Management
Was a great price close to airport
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
séjour en touriste personnel accueillant ,très disponible pour répondre à nos besoins propre hôtel bien situé proche de tout et à 15 minutes de la mer hôtel pour hébergement longue durée : clientèle aussi pour le travail ....
Business response:
Dear Louise, Thank you for choosing us for your accommodation needs. We are delighted that you found our hotel well-located and our staff welcoming during your stay as tourists. Your satisfaction is important to us, and we are glad we could meet your needs during your visit. However, we regret any inconvenience caused by the limitations you experienced during your long-term accommodation. We are committed to continually improving our services to accommodate leisure and business travelers like yourself. Your feedback is inval... read more
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America
Frequently asked questions about Extended Stay America - Melbourne - Airport
How is Extended Stay America - Melbourne - Airport rated?
Extended Stay America - Melbourne - Airport has a 4.4 star rating with 1,679 reviews.
When is Extended Stay America - Melbourne - Airport open?
Extended Stay America - Melbourne - Airport is open now. It will close tomorrow at 12:00 a.m.