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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room and bed size was a lot smaller than what I paid for and requested. Staff didn’t make any effort to fix that but we didn’t stay long either.
Business response:
Thank you for choosing to stay with us. We are sorry for not meeting your expectations with your room and that we were not able to assist you with your request. We value you as our guest and regret the inconvenience caused. We hope you will give us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Titiana, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Friendly staff and very helpful. Mrs Iris was very accommodating with our reservations
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Iris, and we will be sure to share your compliments with her. Thank you again, and we hope you will plan on staying with us again in the future. Sincerely, Hotel Management
I liked the available discounts. Front desk people are awesome.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked our front desk service and were pleased with the price you paid. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
I like the location. Everything you need is close by.
Business response:
Thank you so much for this kind review. We are glad that everything went well during your stay and that our convenient location made for a pleasant experience. Thank you once more for choosing Extended Stay America, and we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Everything was great there was wasp outside our window but other than that everything was excellent
Business response:
Ace, thank you for your generous rating of Extended Stay America and for letting us know you had a pleasant experience with us. We would love to be your home again whenever your travels bring you back here. Sincerely, Hotel Management
Room was severely hot on check in and had a moldy smell. turned the air on and left for 2 hours to get food and look around the area. Came back and the room was just starting to cool off. No ice machine on property. Fridge was sub par at best. People across the hall were extremely noisy coming in and out the room several times and yelling after 10pm. Definitely wasnt worth the $ spent.
Business response:
Amy, thank you for being our guest. We are sorry for the housekeeping and maintenance issues you encountered and regret any inconvenience caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
nice lil spot Good place to get some rest at. The bed was comfortable, just had a peculiar smell. Kitchen and everything was clean. I was just uneasy that this couple was walking around the parking lot.
Business response:
Thank you for sharing your experience at Extended Stay America. We are thrilled you had a great time with us and that you loved our comfortable, spotless accommodations. We are grateful for your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,223 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.