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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff were friendly and the service was exellent.Very clean room
Great place for a family!! The staff was friendly and the room was clean. It is also in a great location. To address other reviews there is a bit of a smell but it goes away as soon as the air is turned on. It is important to keep in mind that all rooms have a kitchen so people are cooking. The only thing was the pillows are a bit thin. Beyond that it is an amazing and cheap place for a family vacation!!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel cleaning staff left dirty towels in the bathroom.
Business response:
Lorne, thank you for taking the time to post a review. Although you were overall satisfied with your visit, we're sorry for the housekeeping issues in your room. We will share your feedback with the respective team to ensure your experience is not repeated. We hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Staff was friendly but staffing level is low. Long waits for front desk personnel at different hours of the day and night. Cleanliness is okay, decor starting to look worn. Sofa sleeper very worn and uncomfortable as a sofa and a bed! TV signal is horrible.
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,280 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.