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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK for a Short Stay The cleanliness of the place has gone down a bit, dust and hair EVERYWHERE. 1 Roll of Tissue, 1 Washcloth, dirty icetray was among the few things.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we want to apologize for failing to provide the level of cleanliness you should have received. We have shared your concerns with the entire team and we are taking steps to ensure we are well poised to serve you better during your next visit. We hope you will give us a chance to impress you at a future date. Sincerely, Hotel Management
N/A
Business response:
Thank you for sharing your review of Extended Stay America. We are delighted to know you had a great time with us. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Just ok. Room was fairly clean but smelled like smoke. The common areas were dusty and I un-vacuumed.
Business response:
Thank you for your review. Although you had a pleasant visit, we are sorry for the cleanliness issues you had while here. Your review will be taken as a tool to ensure that all procedures within our housekeeping department are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Traci, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Better Service There was old socks under the bed which means the cleaning was not done thoroughly. I was charged more because my room was rented out even after advising that I was on my way. Better cleaning is needed. Otherwise, good area, good potential of a better hotel, and convenient.
Business response:
Thank you for your review of Extended Stay America. We are glad to know you liked our ideal location and had a nice time with us. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Ok place Room was adequate. Nothing fancy but filled the needs for an inexpensive stay.
Business response:
Thank you for staying with us. We are glad our affordable rates and your room was to your satisfaction. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Anthony, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Delores, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Room for improvement Another guest had a four month old puppy that took a dump on the floor in the hallway! There was hair in the bathroom in the sink and tub. Also, food crumbs on the counter in the kitchen.
Business response:
Latrice, thank you for your review. We are sorry for the cleanliness issues you encountered while you were here. We have shared your concerns with our housekeeping team for review and action. We value your feedback as it will help us improve moving forward. We hope to have another chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.