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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff I encountered were very nice but the condition of the hotel was sad. I wouldn't stay at this facility again.
Business response:
Nicki, thank you for reviewing us. We are glad our team served you well. However, we are sorry we missed meeting your expectations. We appreciate your business and hope to welcome you back. Sincerely, Hotel Management
Perfect Price Perfect for the price! Was extremely Close to mall and restaurants
Business response:
Shontel, we appreciate you choosing Extended Stay America. Thank you for mentioning our proximity to mall and restaurants and that we were ideal for your stay. It is good to know you found us to be a good value. Thanks again. Please see us again. Sincerely, Hotel Management
Only if I had to... would not be my first pick. The area is nice and close to stores/restaurants. The hotel room was nice because of the fact that it had a larger refrigerator, microwave, small kitchen & sink. If you had to cook in the room it would work very well. However, the refrigerator needed to be cleaned better. The bed was not very comfortable. The bathroom was very small. So over all it’s an average hotel for the price.
Business response:
Anjoelina, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Comfortable Accommodations Check-in/Check-out was easy. Staff was friendly. Carry-away breakfast is not impressive. Towels/cloths were very clean, but also thinner than what I've seen at most hotels.
Business response:
Thank you for visiting us. It makes us happy that we were able to deliver a pleasant stay. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have you as our guest again. Sincerely, Hotel Management
Great Trip. Amazing!
Business response:
Calvin, thank you for staying at Extended Stay America. We are delighted to read you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Meh. Hotel is adequate. Brought take out and was looking for cups in my room for water. Nothing. The front desk had cups and tea bags so not a big deal. There was WI FI but for some reason, I could not get it to come up on my I phone. TV reception appeared like the cable was split one too many times. Breakfast consisted of granola bars and packaged oatmeal as I remember.
Business response:
James, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Great local option for the thrifty.. Really liked the bed so stayed another night...
Business response:
Thank you for the wonderful feedback about our hotel. We are delighted to know you loved our cozy beds and slept well. We appreciate your business and hope you will choose the Extended Stay America on your next trip to our area. Sincerely, Hotel Management
Family Emergency Stay The area was convenient, near shops and food, however I felt that the amenities was lacking. The condition of the room while clean was very worn. I felt that the cost and availability is really what made me stay there as opposed to any of the other nearby hotels. Can't say I will never stay again, I will just say it would not be my 1st choice.
Business response:
Thank you for staying at our hotel. Although you liked our convenient location, we apologize for the cleanliness issue you experienced and regret the inconvenience this caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked something during your stay. Your comment has been shared with our Housekeeping staff to ensure this does not occur again. We hope you will give us another chance the next time your travels bring you our way. Sincerely, Hotel Management
Business response:
Carlos, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,830 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.