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Extended Stay America - Miami - Airport - Doral
- Hotels
- Miami, FL
About this business
Location details
8720 NW 33rd St., Miami, FL, 33172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great area ! Thanks
Business response:
Dear Pedro, Thank you for your positive feedback! We are thrilled to hear you enjoyed the area. At Extended Stay America, we strive to provide a great experience, and your satisfaction is our priority. We look forward to welcoming you back soon.Sincerely,Hotel Management
Very noisy
The room was clean and smelled nice. It seems the room service staff is understaffed but they still managed to maintain clean rooms. They were also great when we asked for any new towels or other room items. They don’t do daily room service. The front desk staff is terrible. Zero customer service. Not even a hint of politeness. There is not breakfast. They might have some nutrigrain bars and they have coffee that’s it. The pool is drained and gross. The exterior is dirty but for the inside it’s nice even though the bathroom ... read more
Business response:
Dear Joy,Thank you for sharing your recent stay experience. We are glad that you appreciated your clean room. Providing outstanding customer service to every one of our guests is always our top priority and something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the concerns with our service and the other issues highlighted. We will address this with our team. We hope to regain your trust and welcome you back the next time.Sin... read more
El trato excelente, ropa de cama excelente la habitacion muy buena pero el baño tiene moho en las paredes y el techo, muy deteriorado, deben repararlo (habitacion 221). Por lo demas todo perfecto.
Quiet
Business response:
Dear Jesus, Thank you for selecting Extended Stay America for your accommodation needs. We are pleased that you enjoyed your stay in our tranquil setting and that your experience was favorable. We eagerly anticipate the opportunity to welcome you back for another rejuvenating stay in the near future.Sincerely,Hotel Management
No es lo que prometen no tiene desayuno El desayuno es mentira no tiene es solo café y té y dicen desayuno incluido
Business response:
Dear Franco, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We always strive to be transparent, so we apologize for any miscommunication and frustration this may have caused. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. We hope you give us another chance to show you the outstanding stay you deserve.Sincerely,Hote... read more
Excelente
Business response:
Dear Carmen, Thank you for choosing Extended Stay America as your place of stay. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. We look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Doral
How is Extended Stay America - Miami - Airport - Doral rated?
Extended Stay America - Miami - Airport - Doral has a 3.4 star rating with 4,371 reviews.
When is Extended Stay America - Miami - Airport - Doral open?
Extended Stay America - Miami - Airport - Doral is open now. It will close tomorrow at 12:00 a.m.