Extended Stay America - Miami - Airport - Doral

Business response:

Dear Jesus, Thank you for sharing your experience with us. We regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you rightly deserve.Sincerely,Hotel Management 

Business response:

Dear Carrie, We sincerely appreciate your outstanding review of Extended Stay America. Our team is dedicated to providing exceptional hospitality, and we are grateful for your generous feedback, which reflects our commitment. Your thoughtful words about Yenare genuinely appreciated, and we consider ourselves fortunate to have her as a valuable member of our team. It was a pleasure to have you as our guest, and we eagerly look forward to your return in the near future.Sincerely,Hotel Management 

Business response:

Dear Kristoff, Thank you for your feedback. We are pleased that you found the environment quiet during your stay. Providing a peaceful and comfortable atmosphere for our guests is important to us. Should you have any additional comments or suggestions, please feel free to share them. We hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Management