Extended Stay America - Miami - Airport - Doral

Business response:

Dear Dianexis, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management 

Business response:

Dear Puneet, Thank you for sharing your thoughts about your visit. We’re glad to know we could provide a place of comfort for your travel needs, though we understand there may have been areas where we fell short of your expectations. Please accept our apologies for any inconvenience experienced during your time with us. Your feedback helps us continue to refine our service. We hope you will give us another opportunity to welcome you back and provide an even more satisfying stay in the future. Sincerely, HotelManagement 

Business response:

Dear Ernest, We’re delighted to hear you enjoyed your stay and appreciated the comfort and cleanliness of your room. It’s wonderful to know our team made a positive impact with their helpfulness. At Extended Stay America, we take pride in creating a welcoming environment for our guests. Your kind feedback means a lot, and we look forward to hosting you again for another pleasant and memorable visit. Sincerely, Hotel Management