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Extended Stay America - Miami - Airport - Doral
- Hotels
- Miami, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8720 NW 33rd St., Miami, FL, 33172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel good for long stay This haa been my third time in the hotel and our experience has been a good one. Staff is excellent, very efficient and willing to help and make you feel at home. Cleanliness is good with the negative factor of having found a pair of roaches not so big but making feel you uncomfortable. In overall, we can rate it 4 out 5
Business response:
Lillian, thank you for returning to stay at Extended Stay America. We are glad to read you liked our courteous service and had an overall comfortable time with us. Your feedback in regard to cleanliness has been shared with our housekeeping team. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
Business response:
Ivania, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Renovation needed! The overall stay was barely okay. If you're looking for just somewhere to stay for about 1 or 2 nights then you should choose this hotel and location. If not, choose somewhere else. When booking this room, Utensils and cooking equipment were promised but not given. the first room that I was in was moldy and the second room that I switched to was moldy also. Being a visitor from a Caribbean island that doesn't speak Spanish, interacting with the hotel staff was very difficult and energy draining. However, s... read more
Business response:
Niska, thank you for your review and letting us know you had an overall pleasant visit. Please know, to ensure cleanliness our brand standards require us to keep the kitchenware at the front desk rather than leaving them in the suites. I am also sorry for cleanliness issues you experienced while here. I have shared your feedback with the entire team to ensure that such situations are not repeated. We appreciate your comment about our hotel needing an update and have shared it with appropriate individuals in our organization.... read more
Clean, Safe and Convenient I had a very comfortable stay at this local hotel. It's right around the corner from my house and I had to move out during a remodel. Of course, this is a no-frills hotel so it's not luxurious. But, it was quite at not and everything worked in the room. There were several families and they made good use of the swimming pool. There's free coffee and muffins in the morning!
Business response:
Victoria, it was a pleasure to have you as our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We appreciate your feedback and hope to be your hotel of choice every time you visit this area. Sincerely, General Manager
Friendly It was a nice stay
Business response:
Jose, thank you so much for this wonderful review of Extended Stay America. We are glad everything went great during your stay and that you thoroughly enjoyed your time with us. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, General Manager
Decent hotel Hotel was not very clean. My room's AC stopped working after a few days. The front staff did switch rooms but it was very inconvenient. Hotel is in a very noisy area. There are bugs in the room. Towels and bed sheets are not clean and rooms do smell a little musky. Decent hotel for the price but more like a motel. There are other hotels in the area that are around the same price that are much better. Would not recommend.
Business response:
Andy, thank you for your review. Although you were satisfied with our value, we apologize for the problems you encountered in your room while you were here. To provide a clean, fresh and functional accommodation for every guest is our top priority, but we are extremely sorry we fell short in making this happen for you. I have shared your concerns with the responsible teams in an effort to improve our performance moving forward. Please consider choosing us again so we can restore your faith in us. Sincerely, General Manager
Waited 10 to be checked in because there was no one at the front desk. No shampoo or conditioner in rooms. Their so called Breakfast is less than a continental one. Coffee and a couple of granola bars.
Business response:
Michelle, thank you for sharing your thoughts about your stay. We are glad you enjoyed your overall stay, but I apologize for the inconvenience you had at the time of check-in. I will take your feedback as a training tool to improve our future guest experiences. We hope you will visit us again. Sincerely, General Manager
The hotel staff is kind, the breakfast is poor, and the bathroom and kitchen is not clean.
Business response:
Thank you for taking the time to evaluate your stay. We are happy that you liked our courteous associates, but we are sorry for the cleanliness issue you had. This does not meet our standards, and steps have already been taken to address and correct our performance. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
Excellent experience...except that air condionilng was btoken
Business response:
Karla, thank you for being our guest at Extended Stay America. We are happy you enjoyed your visit with the exception of the air conditioning issue. We assure you we will service the unit right away. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Miami - Airport - Doral
How is Extended Stay America - Miami - Airport - Doral rated?
Extended Stay America - Miami - Airport - Doral has a 4.4 star rating with 1,805 reviews.
When is Extended Stay America - Miami - Airport - Doral open?
Extended Stay America - Miami - Airport - Doral is open now. It will close tomorrow at 12:00 a.m.