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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The "grab and go" breakfast had "got up and went" by the time we came down our first day there. It was only in the middle of the posted time. The coffee was gone, the hot water was gone, and the bars and muffins were gone. When we asked about this, they seemed annoyed...at us for asking.
Business response:
Dear Richard, Thank you for being our guest. We understand that starting your day with a good breakfast is crucial, and we are sorry to hear that your experience wasn't up to your expectations. We assure you we will look into what does not sound like a typical experience. We aim to ensure all our guests can enjoy our complimentary amenities. Your input is essential as we endeavor to improve the quality of our services for all our patrons. Thank you for bringing this to our attention, and we hope you will give us another chan... read more
Convenient location Rooms were clean and current
Business response:
Dear Laura, We are pleased to receive your feedback and appreciate the opportunity to have hosted you. Your satisfaction is our top priority, and we are glad to know that you had an enjoyable stay with us. We extend our gratitude for choosing our establishment and hope to have the privilege of serving you again in the future.Sincerely,Hotel Management
The entire hotel had an bad order!
Business response:
Dear John, Thank you for sharing your excellent rating and valuable feedback. We understand that first impressions are essential, and a fresh and welcoming atmosphere plays a vital role in creating a pleasing stay. Therefore, we apologize for any inconvenience you experienced during your stay. We continuously strive to maintain our hotel to meet the expectations of a pleasant environment and will work diligently to address any concerns to ensure our guests' comfort. We hope to show you the exceptional experience we are known... read more
Went well
Business response:
Dear Jason, Thank you so much for your review. We work hard to deliver an excellent experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Extended Stay America Suites Recommendation I have stayed at the Extended Stay America Suites before. An excellent value in a comfortable, spacious room with a full refrigerator. Great ,ovation close to restaurants, shopping, and city attractions.
This hotel is fine for a one night stay if you won’t be in the room very much. The room cost me $128 for the night, should have been more like $80. The toilet had a ring of dirtiness in it. The bed is basically a cot. Also, don’t let them fool you that there’s free breakfast. The free breakfast is a mediocre “coffee and tea bar” with oatmeal packets and granola bars.
Business response:
Dear Alison, Thank you for evaluating your stay. We are glad to know you enjoyed your stay overall. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. We will share your comments with our team and use them as an opportunity to improve our guest experience. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,302 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.