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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
carpet super dirty as evidenced by black dirt running off of our feet in the shower. king sized bed pushed up to wall/air conditioner one side...no room to move it over. so person on that side had to crawl in from end or person on the outside. had to be creative with the curtain to try to redirect the AC.
Business response:
Dear Guest, Thank you for evaluating your stay. We know that a fresh, clean hotel sets the tone for a wonderful visit, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all our guests, and we are concerned that this did not occur. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Thank you again for your feedback.Sincerely,Hotel Management
Had requested 2 queens, got a king and pull out bed! Not the same. Shower was slippery and almost fell. No grab bars.
Minimal housekeeping, my door lock difficult to operate, vending machines were out of order, breakfast was bare bones. Staff was friendly and helpful, very curtious.
Business response:
Dear Donald, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We have shared your concerns with the appropriate individuals and are following up to determine how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
I could see into the hallway with the door closed, that was a first, so we placed a chair infront of the door for additional peace of mind. There were young men outside at 1am yelling and shouting on bikes, which was disruptive. There was never anyone at the desk, except for Friday at 4 when we checked in, we stayed 2 nights. There were definitely a lot of other patrons in other rooms smoking despite the no smoking request, which was disappointing. I would also say the stale muffins and oatmeal packet breakfast opportunity w... read more
Business response:
Dear Anthony, Thank you for choosing our hotel on your recent visit to the area. We understand the importance of providing our guests with a peaceful and comfortable environment; therefore, we sincerely apologize for not meeting your expectations. We will share your concerns appropriately to ensure this does not happen again. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Very happy with my stay Inwould recommend this hotel. I only stayed one night but it was nice to have a kitchenette available. I wish this hotel had been available for the extended period of time i was staying for the whole month.
Supert Sentralt og flott hotell
Business response:
Dear Gunn, Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America and that you loved the convenience of our location. We take pride in guests' satisfaction, so we are thrilled this was your experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,902 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.