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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed here for almost 2 weeks with no cleaning. Vacuumed and changed sheets myself. Seems there are many full time people staying here. More like a boarding house. Staff at front desk were great. Always friendly and helpful. Breakfast could be improved.
Business response:
Deborah, thank you for your review. We are happy to know you had an overall pleasant stay with us and liked our courteous front desk staff. However, we are sorry if you had any inconvenience. Kindly know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. We will also share your feedback with our food and beverage team to see where we can improve our grab-and-go breakfast offerings. On behalf of everyone here, we look forward t... read more
No comment
Business response:
Gale, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Room106 826 to 830 Very good service going back again will use this hotel again in the near future
Business response:
John, thank you for the glowing review of Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean, comfortable kitchenette. Friendly staff. But lacks recycle bins and ice machine.
Didn’t like walk through people smoking outside front entrance
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Various people hanging out by the doorways, cars in parking lot playing loud music, lots of guests talking loudly in hallways around 11 pm. Overall a nice enough place, but these conditions left me with the thought that I will not return to this motel. Hotel staff were not a problem, very nice actually.
Business response:
Steve, thank you for your review. We are happy to know you liked our courteous associates. However, we are sorry your stay was disturbed due to other guests on the property. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,899 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.