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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Great place to stay and very reasonably priced. Free coffee!
Nice stay at this Extended Stay location , could’ve been a bit cleaner throughout the hallways and in the elevators
Business response:
Dear Clara, Thank you for your recent stay at Extended Stay America. We appreciate your positive feedback but apologize for any issues with cleanliness in the hallways and elevators. We take cleanliness seriously and will address this with our housekeeping team. Your feedback helps us improve, and we hope to provide you with an even better experience. If you have any concerns, please reach out to us at the hotel. Thank you for choosing Extended Stay America.Sincerely,Hotel Management
hotel in a nice area but the people renting rooms are ghetto . Rooms are old and bathrooms had a tiny shampoo bottle enough for one guest only. Hotel only provided two towels per room.
Business response:
Dear Laura, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services as we advance. We are sorry and hope you will consider giving us a second chance.Sincerely,Hotel Management
Overall fine. Overall, a solid budget stay. Honestly the only part that caused issue was the noticeable stains and dirt in the tub. Didn't feel comfortable using the shower without shower shoes.
Business response:
Dear Guest, We appreciate you sharing your experience with us. We strive to provide our guests with an exceptional and memorable experience at great value, so we are grateful for your feedback. However, we apologize for the issues that have affected your stay and will address them with our concerned team members. We would be delighted to have the chance to make your next stay perfect.Sincerely,Hotel Management
Excellent experience. Very clean place! Great staff! I’d recommend this place to stay at.
Business response:
Dear Vincent, Thanks for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit Milwaukee. Sincerely,Hotel Management
First off, I booked and the money was taken out of my account. I arrive to the hotel to check and they told me they didn’t have any more rooms they were overbooked for the night. The lady at the front desk told me I would be refunded but I haven’t been refunded. Very unprofessional and I am very unhappy. I didn’t get to stay or get my money back. It’s not my fault they were overbooked.
Business response:
Dear Jayla, We apologize for not honoring your reservation and for the frustrations you experienced due to not receiving the room you booked. We cannot speak on behalf of the agent who assisted with your reservation, but we are very sorry for the inconvenience. Your concern has been shared with the appropriate individuals, and we are following up to determine where we went wrong and how we can avoid such issues. Furthermore, please allow us to evaluate the mentioned situation regarding the fee to see what went wrong; meanwhi... read more
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,902 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.