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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place
Business response:
Torey, thank you for choosing Extended Stay America. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Stay was perfect. Great staff at the desk, thank you Erin. Room was clean and efficient. Hotel overall was great.
Building needs update. Rooms not cleaned total time I was there. I changed sheets and vacuumed. Seems like more of a boarding house than extended stay. Had fight in driveway requiring police. Most likely will not stay at one again
Business response:
Deborah, thank you for taking the time to evaluate our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. Sincerely, Hotel Management
Very clean and wonderful staff. We came to visit friends in area. We have stayed here before this is our 2 time and very nice and wonderful ppl.
Stayed here for almost 2 weeks with no cleaning. Vacuumed and changed sheets myself. Seems there are many full time people staying here. More like a boarding house. Staff at front desk were great. Always friendly and helpful. Breakfast could be improved.
Business response:
Deborah, thank you for your review. We are happy to know you had an overall pleasant stay with us and liked our courteous front desk staff. However, we are sorry if you had any inconvenience. Kindly know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. We will also share your feedback with our food and beverage team to see where we can improve our grab-and-go breakfast offerings. On behalf of everyone here, we look forward t... read more
Very old, needs updating, beds uncomfortable, sheets were nit chaged in my opinion. The inside not as good as the outside looks. Never again
Business response:
Naji, thank you for taking the time to share your feedback. We regret our beds were not to your comfort and apologize for the mistakes made when servicing your room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will consider giving us a second chance so we can prove this is not typical of our service. Sincerely, Hotel Management
No comment
Business response:
Gale, thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,902 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.