This profile has been claimed by the business owner or representative.
Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel close to businesses and retail. Unfriendly front desk lady. Was rude last time. This time she wasn't rude but very dry and unfriendly. No greeting. Doesn't explain anything.
Business response:
Thank you for sharing your comments and letting us know that you liked our convenient location. However, we are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth and hospitality. This behavior is highly unusual, and we have addressed your comments with them to ensure they deliver excellent service, all the time. We hope you give us another chance to serve you better in the future. Sincerely, General Manager
Thanks for the nice room Stay was great! We were surprised by everything in the room (full size refrigerator, nice easy chair, cupboards, dish washcloths), but then you should have had some dishes, cups, & silverware too! Room was very nice. Had trouble hooking up to internet, though. Thanks for the nice accomodations!
Business response:
Suzanne, thank you for choosing Extended Stay America and for sharing your experience online. We're so glad you enjoyed your suite offering apartment style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, General Manager
Business response:
Veronica, we appreciate you being our guest. We want all of our guests to enjoy their trip, so we apologize if any inconvenience experienced. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
great amenities nice to have appliances in the room. saves you money because you can purchase food and make it yourself.
Business response:
Thank you for sharing your kind review of Extended Stay America. We are happy you enjoyed your stay and that our fully-equipped kitchen was perfect for your needs. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
I'd stay agin Friendly staff, good neighborhood. Great value for the money.
Business response:
Christopher, thank you for sharing your wonderful experience at Extended Stay America - Milwaukee - Brookfield. We are thrilled to read you loved the service provided by our courteous associates and found us to be a great value in the future. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
Wow - Karen, thanks for being our guest. Our top priority is for you to have an enjoyable visit and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Milwaukee - Brookfield, and we look forward to welcoming you back soon. Sincerely, General Manager
Convenient, but not worth another visit This place is OK, but only OK. The bed is too close to the wall for the second person to be able to get out easily. One morning at 8:00 a.m. during our three-night stay there was nothing on the "Coffee to Go" counter - no coffee, no hot water, no breakfast snacks, and no counter person to ask when there might be some. There is almost no lobby, so the place is not at all inviting when you enter.
Business response:
Polly, thank you for staying with us. We are glad you liked our location and had an overall pleasant experience here. However, we are sorry for the inconvenience you experienced with our breakfast service. I will share your feedback with my team to ensure this does not happen again. We hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Cortnie, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America - Milwaukee - Brookfield. Sincerely, General Manager
Nice place, morning crew rude Great trip for working. Check in was easy, but checkout was difficult with no one at desk. Asked cleaning person for assistance in morning, she ignored me.
Business response:
Roy, thanks for choosing Extended Stay America - Milwaukee – Brookfield. We are glad you had a comfortable stay and liked our overall service. I would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Your feedback will be shared with our front desk staff so that we can improve our service. We hope to see you again and have the opportunity to make your next stay ... read more
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,899 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.