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Extended Stay America Hotel Milwaukee - Wauwatosa is located at 11121 W North Ave, Milwaukee, WI. This business specializes in Hotels & Motels and Other Lodging.
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room was more comfortable than customer service Located close to shopping mall, dining options and highway access; Front desk hours of 10 am to 10 pm was not convenient for early check-out and late check-in; Although staff was trying to be accommodating the steel, large roll-down gate at front desk was a bit daunting; Limited towels and extra toiletries not available when requested; Comfortable bed and spacious room with good water pressure in bathroom.
Business response:
Dear Sophie, Thank you for taking the time to share your experience. While we’re pleased to know you found the room spacious and the bed comfortable with strong water pressure, we’re sorry that aspects of your stay fell short. Your observations will be shared with our team, as we continually seek ways to enhance guest service and accessibility. We value your feedback and would appreciate the opportunity to provide a more seamless and welcoming stay on your next visit. Sincerely, Hotel Management
The hall way stinks so bad like cat piss. Would never stay there again. But, you get what you pay for. Everyone smokes directly outside the doors too. Gross!
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the condition of the property during your stay. The concerns you’ve outlined are far from the standards we strive to maintain, and we regret that your visit fell short of expectations. Please know that we are actively addressing these issues with our team to ensure improved cleanliness and upkeep throughout the property. Your feedback is valuable and will help us make the necessary improvements. Sincerely, Hotel Management
Proximity and close to shopping and dining options and highway access; Front desk hours of 10 am to 10 pm was not convenient for early check-out and other services; Limited towels and extra toiletries not available when requested
Business response:
Dear Guest, Thank you for your feedback. We’re glad you enjoyed the convenient location. We understand how limited front desk hours and the availability of extra items may have caused inconvenience, and we appreciate you bringing this to our attention. We hope to welcome you back for a more seamless experience in the future. Sincerely, Hotel Management
Love that place
Subpar If you want to use your kitchen you have to buy the kit and take it with you. It smelled like marijuana. I was not pleased with the service of the front desk, although the lady that was on-call was pleasant and efficient. It was not worth what I paid.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are sorry that the overall stay fell short of what you expected, particularly with the kitchen setup and the condition of the environment. Our Select Suites brand is designed to offer comfortable, apartment-style accommodations at competitive rates. While our kitchens are equipped with essential appliances, we encourage guests to bring or purchase their preferred cookware and dining items to enhance their stay. Your feedback is important and will be used ... read more
Wasn’t aware that you had to buy the kitchen and dinner set for the room the provided a stove and fridge.
Business response:
Dear Guest, Thank you for your feedback. We hope your stay was pleasant overall. However, we regret any confusion regarding our kitchenware policy. While we aim to provide a convenient extended stay experience, we understand your disappointment regarding the additional cost of kitchen items. Our Select Suites brand is designed to offer comfortable, apartment-style accommodations at competitive rates. While our kitchens are equipped with essential appliances, we encourage guests to bring or purchase their preferred cookware a... read more
Extended Stay America - Milwaukee - Wauwatosa has a 4.1 star rating with 1,072 reviews.
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.