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Extended Stay America - Milwaukee - Wauwatosa
- Hotels
- Wauwatosa, WI
About this business
Extended Stay America Hotel Milwaukee - Wauwatosa is located at 11121 W North Ave, Milwaukee, WI. This business specializes in Hotels & Motels and Other Lodging.
Location details
11121 West N. Ave., Wauwatosa, WI, 53226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I did not like the water faucet falling off the tub when I attempted to turn the water on in 240. I was undressed and ready to shower and had to be moved to another room on the other end of the building. The receptionist was quick to accommodate my needs so customer service was excellent
Business response:
Sheek, thank you for your feedback. We are sorry for the difficulties you had in the bathroom and regret the inconvenience it caused. However, we are glad our team provided you with a different option. We hope you will come again so we can make an even better impression. Sincerely, Hotel Management
Business response:
Tare, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Unfortunately due to employee error, I was informed way later that my reservation had nit been submitted. Check out time was 11am. I was told at 630pm. I then had technical difficulties via your website with booking my room. At around 730pm I handed the clerk my id and credit card to check me in, instead she chose to call the police to escort me out. Instead of fighting to stay, I packed my belongings and checked onto another hotel. Besides this unfortunate incident, the Extended Stay America was pleasant. Thank you.
Business response:
Thank you for sharing your feedback. We are sorry for the incident you mentioned and regret the inconvenience this caused you. We will review this situation to figure out what went wrong. Meanwhile, we are glad this did not take away the great impression you had of Extended Stay America. We hope you will come again so we can make your next trip an exceptional one. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Ok Ok, could be cleaner.
Business response:
Keith, thank you for sharing your feedback with us. We are glad you had an overall good stay. We are working with our housekeeping team to ensure we are more diligent in our efforts to maintain the cleanliness of our property. We appreciate your business and hope you will stay with us again on your next visit to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Beautiful and nice clean room
Business response:
Keyara, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your visit to our hotel. We are also glad you loved your spotless, comfortable room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Excellent customer service from the front desk. The room was not as clean as I would have liked it to be.
Business response:
We appreciate you for being our guest at Extended Stay America. It was a pleasure to know you were impressed with the service delivered by our associates at the front desk and that you had a pleasant stay. Your feedback regarding the cleanliness of your room is shared with our housekeeping team to be diligent moving forward. Thank you for sharing your review, and we hope to see you again soon. Sincerely, Hotel Management
The property wasn’t clean it had a very bad odor in the hallway smelled like something was dead somewhere
Business response:
We are delighted you had an overall comfortable stay at Extended Stay America. However, we are sorry for the odor you experience in the hallways and regret the inconvenience it caused. We will share your comments with our housekeeping team to ensure a better experience going forward. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Wauwatosa
How is Extended Stay America - Milwaukee - Wauwatosa rated?
Extended Stay America - Milwaukee - Wauwatosa has a 4.1 star rating with 1,073 reviews.
When is Extended Stay America - Milwaukee - Wauwatosa open?
Extended Stay America - Milwaukee - Wauwatosa is open now. It will close tomorrow at 12:00 a.m.