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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you
The price is cheap. No ice machine in the building. The key cards not working half of the time. We have to go back to front desk all the time to fix it. Nobody even cleaned up our room. It says in the hotel that it was 5 starts. In reality not even close to 3.
Business response:
We apologize for the issues you had with regard to the key card. Also, we are sorry for not explaining our housekeeping policy to you. Your feedback for the key card is discussed with the concerned team in an effort to provide improved future guests experiences going ahead. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We hope you’ll give us a chance to earn your highest marks in the near future. Sincerely, Hotel Management
The stuff not bad and late shift manager busy in laundry
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Dont count on grab and go bfast having anything to eat in the am.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Daniel, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Bad experience The bathroom was nasty, the toilet and the bathtub. Also, one of the towels was dirty, not clean or washed
Business response:
Natalí, thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.
Poor service and room No room service, no soap and towels in the bathroom, and telephone out of order.
Business response:
Ibrahim, we apologize as we didn’t explain our hotel policy to you on arrival and apologize for the maintenance issue you had in your room. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Since our suites are designed for home-like living, our guests often bring their own bath amenities. Towels and other articles are available and complimentary at the front desk. Please give us another opportunity to provide you with a better experience on your nex... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.3 star rating with 1,662 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.