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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decline in overall condition Facility seemed dirty. Non smoking room raked off smoke. The shower was broken and held together with an adjustable tension clamp and twine. Bulbs were out or missing all together. I had to call the front desk on my cell from the front desk to get checked in as the person was distracted or spending unusual amount of time not attending to desk. It was late and though they were overall friendly it made the aforementioned about the room conditions feel worse upon entering. The toilet continued to ba... read more
Business response:
Dear Gabriel, We appreciate your feedback regarding your recent stay. It's disappointing that you encountered cleanliness and maintenance concerns during your visit. We apologize for any inconvenience this may have caused. Your comments will be shared with our team for improvement. We strive to provide a comfortable and well-maintained environment for our guests, and we're sorry we fell short of your expectations on this occasion. We hope you give us another opportunity to provide a more satisfying experience. Thank you for ... read more
Nice rooms
The room was clean except for the carpet. It had many areas of spills.
Business response:
Dear Steven, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, our team must have overlooked this when making your room ready for occupancy, and we will review this with our team. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
The staff here is AMAZING to say the least... They will do their best to help you out in any way possible... It's very convenient location for any kind of shopping or food choices... My only negative thing to say, would be that the police are here allot, but they also come through often so it's very safe
Business response:
Dear Eric, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that the location is to your liking. We value our guests and try our best to attend to our guest's needs. So thank you for recognizing their effort and giving such an incredible compliment. We assure you the police are there for the safety and security of our guests and staff. We look forward to sharing your positive feedback with ou... read more
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 3.2 star rating with 1,445 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.