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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very friendly and nice.
Business response:
Dear Guest, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Great location for travelers. The property was run down and needs some remodeling.
Business response:
Dear Carmen, thank you for being our guest. We are glad you had a pleasant stay. However, we are sorry you felt that our hotel needs an update. Your comments regarding the same will be shared with the appropriate individuals. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Once again, we are sorry for letting you down, and we hope, considering our location, you will be back for the seamless stay you deserve.Sincerely,Hotel Management
awesome
The only complaint would be that our room wreaked of cigarette smoke. Otherwise everything was just fine.
Business response:
Dear Guest, thank you for taking the time to share your experience; we love that you enjoyed most of the aspects of your stay. However, we know how small details add up to impact our hotel's overall impression significantly. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We would love another opportunity to bestow the hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon. Sincerely, Hotel Management
My only problem was some one backers into my motorcycle. I purposely parked between 3 empty posts and some one still backed into it. Only damage was reflective tape needs to be replaced. Just don’t get it. Not your fault.
Business response:
Dear Shirley, although the review does not reflect your generous rating, we are glad you enjoyed your stay and empathize with the mishap. We strive to exceed expectations in every aspect, and we appreciate your comments. We hope you will return whenever your travels bring you. Sincerely, Hotel Management
Main part of refrigerator was not working well. Not cold enough and button to contro it was broken. Bathroom sink stop broken
Business response:
Joanne, thank you for being our guest at Extended Stay America. We hope your overall stay with us was enjoyable. That being said, we are sorry for the maintenance issues you encountered in your suite. We have immediately discussed your comment with our maintenance team for a quick review and action. We look forward to your next visit whenever your travel brings you this way. Sincerely, Hotel Management
Clean
Business response:
Mark, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
No ice machine, no ice trays, no silverware/dishes/glasses, No breakfast ~ refrigerator was loud, Heater was loud - and as towlie says, "Don't forget to bring a towel!" There are too many choices instead of going back to this place
Business response:
Ryan, thank you for your candid evaluation. We are sorry for the inconvenience you experienced with the in-room amenities. Please know that kitchenware items are always available at our front desk as brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We will also share your comments with our maintenance team regarding your outlined issues and immediate... read more
Old facility. Drain in bathroom sink was clogged. Needs update badly
Business response:
Sharon, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will share your comments appropriately as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 4.1 star rating with 762 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.