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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was great. But the person who checked me in charged 93$ despite I had paid through Expedia, and after 5 days, the charge became permanent. I will have to go back to the hotel and ask them to fix it.
Business response:
Osiris, thank you for taking the time to show us your concern. We understand the frustration you must have felt due to any unauthorized charges made on your folio. Kindly allow us some time to look into this with the appropriate individual. Your patience and understanding are appreciated in the meantime. Sincerely, Hotel Management
Very pleasant and helpful staff. The property was clean, up to date and comfortable. 2 negatives - the pillows were absolutely useless. Completely flat and not comfortable. We noticed late in the evening that our bathroom sink was leaking BADLY. As we had to get up early, we just put towel down. But then in the morning the faucet started leaking. We let the front desk know when we checked out. But overall, a nice stay and I would stay there again and/or recommend to friends/family.
Business response:
Lori, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. However, we apologize regret our beds were not to your comfort, and apologize for the maintenance issues you encountered. We will review this with our engineering team and make sure the problems are resolved immediately resolved. Thank you for recommending us... read more
Workers were extremely friendly
Stayed there during hurricane sandy. Always loved this place when we lived in budd lake
Business response:
Colleen, we love having guests return to stay with us again and again. We are glad to read that we were able to turn your difficult situation. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thank you for making us your "home away from home" in the area. We look forward to hosting you again under better circumstances. Sincerely, Hotel Management
I asked the guy at front desk a question about card on file and it seemed that bothered him. So I just felt I shouldn’t ask for anything , my room smelled like smoke initially and even 4 hours later when I left and came back after going to store. It was ok just needed it for the night to get some sleep.
Business response:
Darwin, thank you for your review. We are sorry for the inconvenience you had at check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We are also sorry for the smoke smell you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 891 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.