This profile has been claimed by the business owner or representative.
Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was courteous and helpful. The room on the other hand: hair on the comforter, the chairs were not clean and had what appeared to be dander/dandruff and there was something sticky and gross on one of the lower bathroom walls.
Business response:
Thank you for your review. While we are glad you liked our courteous associates, we are genuinely sorry for the cleanliness issues in your room. Our guests' well-being has been and continues to be an integral part of our safety policies and procedures, particularly during these challenging times. We appreciate your valuable feedback; you have our assurance that we will look into your concerns and take any necessary action. Although we did not meet your expectations this time, we hope you will consider our hotel on your next ... read more
Business response:
John, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, I invite you to come back and stay with us again whenever you are in the area! Sincerely, Hotel Management
It is close to few different types of restaurants.
Business response:
Thank you for being our guest at Extended Stay America and for appreciating our location. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Kevin, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
not the greatest It was not the cleanest room. it was cold and the blankets were not very comfortable. the small kitchenette needs a deep clean and possibly a remodel. the 3rd floor hallway smelled like cigarette smoke. it served the purpose but would not choose to stay here again.
Business response:
Thank you for evaluating our hotel. We let you down in the most basic of ways by not providing clean and comfortable accommodations, and we apologize for the issues you encountered during your stay. Please be assured that we take these comments seriously, and we will address the concerns you outlined. We hope you will stay with us again when you return to the area. Sincerely, Hotel Management
Price was great, room was nice, great location! Bed and pillows were very comfortable
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved our location and were impressed with our comfortable accommodations and affordable prices. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
David, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
There was a sign on the front door saying everyone was required to wear a mask, but the lady behind the desk wasn't wearing one at any point.
Business response:
Brent, thank you for your review. Although you had an overall pleasant stay with us, we are sorry for the incident you outlined. Please know, we realize the importance of all the safety measures in this unprecedented situation, and we will ensure all such guidelines are being followed. We hope you will consider staying with us again so we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 891 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.