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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mediocre This is barely a 3 star hotel. I don't know much about the accident d stay programs with these hotels. But the cleanliness and outdated is very noticeable. I think the biggest thing was the pillows are outdated and the shower drain is full of hair and gets clogged. That should be hotel 101.
Business response:
Dear Michelle, Thank you for selecting us. We regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our team is looking at the faulty area and will fix it. Our priority is to ser... read more
Very convenient and staff was very friendly.
I booked two rooms at this property-one for myself & my husband, and one for my two adult daughters. Our room was okay-clean and comfortable enough- but our daughters had complaints about their room and bed blankets smelling funny, and felt that their room overall was rather shabby. Check in took longer than it should have-a new employee was apparently in training(not her fault),but the experienced employee supposedly training her did not step in to help until repeatedly asked, so we stood and stood and stood an inordinately... read more
Business response:
Dear Jennifer, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to making improvements. Rest assured, we're taking steps to address this issue promptly. Your insights are invaluable as we strive to enhance our service. On your next stay, we are confident you will have the seamless arrival experience you deserve. We hope to welcome you back for a more enjoyable stay... read more
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.