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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice but Overpriced The hotel was nice, however for what we paid, I expected a little bit more. The room was clean enough, but felt a little bit musty when we first walked in. The paint on the wall behind the sitting chair was all chipped. The kitchen area was nice but seemed a bit dated. Our room phone did not work and our remote for our TV stopped working a few times. Not a bad room overall, however very overpriced.
Business response:
Dear Guest, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make plan notes. Until those plans are approved, we aim to deliver the best service of any hotel in the area. We make every effort to ensure our rates are competitive with hotels in our site, and we strive to deliver the accommodations, service, and amenities our guests en... read more
dining nearby. easy access from highway. 5 or more people hanging out in front of the main entrance smoking, every time we went in or out. Police were there when we checked out, not sure why, but investigating some disturbance.
Business response:
Dear Ed, Thank you for your generous comments and highlighting our convenient location. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel and hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management
It is a pet friendly hotel. That being said, there was some nicks in the walls, the TV was pretty old and the faucet in the bathroom sink had INSANE pressure. haha But it was SUPER insulated from sound. I felt like we were not bothering others and they were not bothering us. Even with a pup who would bark at any sound in the night. There were kids staying above us too and even if they were running across the floor it was very muffled and did not bother us in the least! I loved the hard floors and the linens were clean. :)
I was disappointed in the laundry service not enough working machines both washer and dryer
Business response:
Dear Martha, We are happy you chose Extended Stay America for your recent visit to the city. Your feedback is essential to us. We were disappointed to read about your issues with the laundry machines. Please note that our machines sometimes require repairs due to frequent use and may be unavailable to guests; we regret the inconvenience caused. We hope the rest of your stay was enjoyable. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Hotel Management
We really like staying at this pet friendly hotel. The staff is really nice and helpful.
I arrived at 2pm to check in. The woman at the front desk was so rude to me she said ““your room is probably not ready“ without even checking anything. I realize that check-in is at 3 PM. It’s not like I showed up at 8 AM. She handed me off to a gentleman who was very cordial and professional. I appreciated him not her.
Business response:
Dear Shelley, We are sorry for the irregular check-in time and the service our front desk staff delivered to you. We always appreciate feedback from our guests to ensure we meet our high service standards. Therefore, we sincerely apologize for the issues you experienced during your stay. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you th... read more
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.